All about MyOperator Malaysia virtual phone number
Malaysia virtual phone number is an online number that is not locked to a particular phone system. It has multiple phone numbers mapped behind it. Calls placed at your virtual phone number are automatically routed to your agents’ phone numbers. This helps your business attend multiple calls simultaneously and save the chances of missing any customer calls or business opportunities. MyOperator Malaysia virtual number comes with a complete business phone system, including features like AWS security, CRM integration, call tracking, call masking, IVR, etc.
Calls coming at your virtual number get routed to different agents’ phone numbers. This facilitates attending multiple calls simultaneously with a common business number. It reduces the chances of your team missing any business call. Hence, it reduces call drop rates significantly.
It’s challenging for businesses to be physically present in all locations. Virtual number starts with Malaysia code helps businesses to be virtually present for all of its customers in Malaysia. It will help the business maintain its local presence in the country. Hence, gain more trust and credibility from potential Malaysian customers.
Growing business implies added departments and branches. Updating your business contact information every time is troublesome. Malaysia virtual number is flexible to map several phone numbers behind it. As your business scales, you can easily add more numbers behind your virtual phone number.
Malaysia virtual number allows you to keep a tab on all of your business calls via a realtime dashboard. This helps you monitor your business calls traffic extensively, and analyze the calling performance of the agents and departments in your organization. As a result, it enhances your team productivity.
Record your Malaysian customer calls to analyze performance of your product offerings.
Connect your CRM with our phone system & get an overview of your client details in a single panel.
Greet your callers with a customized voice message and improve their calling experience.
Forward your incoming calls directly at your agents' numbers and make their call handling easier.
Local phone numbers
Malaysian number builds local presence of your business amongst your target audience in Malaysia.
Track the source of your incoming calls and ensure a better analysis of your marketing campaigns.
Full-fledged call management system
Along with your virtual number, get access to an end-to-end call management system as well. This system helps you track, record and monitor all your customer calls on a live panel. It gives you effective insights into your customer calls and helps your leverage changes accordingly. It consists of some high-end features like hosted IVR, API integration, AWS security, etc.
Round the clock availability
It’s better to choose a virtual phone system provider that is available 24*7 to help you when stuck in a problem. MyOperator gives you 24*7 support when you need any technical help or just have a query regarding our products or services. When using a cloud-based Malaysian virtual phone number, technical help could be required, and we understand this well. We are always there to resolve your problem in any matter.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.