Trusted by 12,000+ customers

art of living
HCL foundation

Build Trusted Communication For Your NGO With MyOperator

Toll-free Helpline

Toll-free Helpline

Toll-free Number + Multi-level IVR Solutions

Scale inward enquiries to your NGO with a branded toll-free number.

Multi-level IVR

Efficiently manage donations or volunteer initiatives streamlining the communication process through multi-level, automated IVR.

Cloud Call Center

Running a 24/7 helpline? Scale it to handle any number of enquiries, connect hundreds of volunteers through MyOperator Cloud Call Center software

Engage Patrons On WhatsApp

Engage Patrons On WhatsApp

Self-service chatbots

Attend donation or volunteer interactions 24x7 by setting up personalized responses based on specific use cases.

Real-time Updates

Use WhatsApp to provide instant updates, reminders, and location changes during volunteer-driven events or projects.

Petition Sharing

Circulate petitions and important advocacy information, rallying supporters to raise their voices for relevant causes.

Safe & Trusted Conversations

Safe & Trusted Conversations

Number Masking Solutions

Ensure the confidentiality of both volunteers and agents during phone interactions using a two-way number protection solution.


Ensure maximum data protection with an ISO/EIC 27001:2013 certified solution, compliant with the guidelines of Information Security Management System.

Truecaller Integration

Establish a strong brand reputation with the Truecaller verified badge, boosting the chances of call pick-ups and engaging in meaningful conversations.

Built-in Campaign Management

Built-in Campaign Management

Missed Call Solutions

Allow your donors/ patrons to give a missed call for registration or petition purposes and automatically trigger a response via callback, SMS, or WhatsApp.

Outbound Calls and SMS

Communicate donation or volunteering needs through automated call blasts, get alerts with SMS-call integration, and so much more.

WhatsApp Promotions

Run marketing campaigns, share images, videos, and success stories to update donors about how their support drives positive change.

Customer Speaks

Art of Living

For our Organization, we are using the services of MyOperator for the first time & the experience has been quite good! This is the basis of their communication and their coordination skills. Overall feedback for MyOperator is Brilliant.

- Art of Living

Tree Craze Foundation

MyOperator's service is really nice and helpful for us. We have been using this software for the last 3 years for our office regular use and Ganga Quest and CLAP4Ganga program.

- Rajan, Accounts & Admin Officer, Tree Craze Foundation

Success Stories

How Art of Living Amplified Reach Through MyOperator Tollfree Numbers and IVR

NGOs, alongside offering wellness to society, also need to create a trustworthy image and spread their mission actively. Usually, NGOs are constrained by a restricted budget and thus, have to face a lot of challenges that are not easily resolvable.

They also needed a solution that could help them address their problems for a wider audience without causing any significant load on the capital and human resources.

How Art of Living Amplified Reach Through MyOperator Tollfree Numbers and IVR

This integration helped Art of Living in:

Increased trust and accessibility for Art of Living followers

24*7 availability for callers.

Easy promotion amongst target audience.

How Cleanomatics Increased Sales & Customer Service
                                with MyOperator X Bigin by Zoho CRM

How MyOperator helped Tree Craze Foundation set up an NGO helpline and maximize social impact

Tree Craze Foundation required a virtual number and a call management system for their incoming and outgoing calls so they could trace their callers and build a comprehensive database of them. MyOperator offered them a full-featured call management system comprising an IVR, Virtual phone number and Dialer app.

Key Results

Effective agent monitoring with a real-time updated report

Gaining timely follow-up on missed calls

Able to implement timely improvements in their team performance

Auditing phone calls effectively

Strengthen your Mission & Transform Lives with Impactful Communications

Speak To An Expert Start Free Trial Now

The Complete IVR and Call Management Features For NGOs

Toll-free Number

A single toll-free number for your NGO will serve as a central hub, efficiently managing donor inquiries, volunteer coordination, and program updates.

Multilingual IVR

Empower your NGO's reach with a Multilingual IVR, offering callers information and assistance in diverse languages, fostering inclusivity and accessibility for all.


Elevate NGO engagement with IVR + SMS. Guide supporters through interactive voice menus and follow up with informative SMS updates, ensuring impactful communication.

CRM Integration

Boost your NGO's efficiency through seamless CRM integration, ensuring personalized engagement and streamlined management of donor relationships and campaigns.

Truecaller Integration

Enhance your NGO's brand credibility with Truecaller integration, displaying verified information to supporters, building trust, and fostering transparent communication.

Smart Automation

Streamline your NGO processes with smart automation, enabling efficient handling of tasks like donor follow-ups and event reminders, allowing your team to focus on impactful initiatives.

24x7 Support

Ensure round-the-clock support for your NGO's supporters and stakeholders, offering assistance whenever needed, and reinforcing trust in your mission.

Live Analytics and Reports

Gain real-time insights into donor engagement, campaign effectiveness, sales & customer service performance for better decision making.

WhatsApp API

Elevate your NGO's outreach with a WhatsApp solution, connecting supporters through interactive chats, real-time updates, and personalized engagement for greater impact.

Frequently Asked Questions

What is a cloud contact center solution, and how can it benefit our NGO?
A cloud contact center solution, also known as a cloud-based NGO communication platform, offers NGOs a streamlined way to manage various communication channels. This solution enhances donor engagement, volunteer coordination, and overall communication efficiency, contributing to better donor relationships and increased impact.
The cloud contact center solution provides features like omnichannel communication, personalized interactions, and real-time analytics. This enables NGOs to connect with donors seamlessly and understand their preferences better, leading to higher donor retention rates and improved engagement strategies.
Absolutely, this solution simplifies volunteer coordination through automated communication, task assignments, and performance tracking. NGOs can effectively engage volunteers, ensuring they stay informed and motivated to contribute to the organization's mission.
Yes, awarded as the ‘Best Ease of Use’ Software by Capterra, this user-friendly cloud-based platform is designed with intuitive interfaces and user-friendly features. Non-technical staff can quickly adapt to its capabilities, reducing the learning curve and ensuring smooth adoption.
Of course, it does. Ensure seamless integration capabilities, allowing your NGO to synchronize their communication data with existing systems. This assures a comprehensive view of interactions and enables more informed decision-making.
Privacy is paramount for us. MyOperator cloud contact center solution adheres to strict security protocols, including encryption, access controls, and compliance with data protection regulations, and it is in complete compliance with the requirements of Information Security Management System ISO/EIC 27001:2013.
Using IVR (Interactive Voice Response), cloud telephony, and WhatsApp software in your NGO business offers several advantages that can enhance communication, engagement, and overall impact:
  • Efficient Communication: IVR and cloud telephony streamline communication by automating call routing and handling, ensuring that donors, volunteers, and stakeholders are efficiently directed to the right department or information.
  • Enhanced Donor Engagement: These technologies provide personalized greetings and interactive menus, giving donors a professional and customized experience when interacting with your NGO. This fosters stronger donor relationships and trust.
  • 24/7 Availability: IVR and cloud telephony allow your NGO to provide round-the-clock support, ensuring donors and stakeholders can access information and support at any time, increasing satisfaction.
  • Real-time Updates: Cloud telephony enables instant SMS alerts for donors, volunteers, and supporters, keeping them informed about events, campaigns, and important updates in real time.
  • Optimized Volunteer Coordination: Cloud telephony assists in coordinating volunteers by sending event reminders, task assignments, and updates, ensuring efficient volunteer management.
  • Cost Savings: By automating call handling and utilizing cloud-based solutions, your NGO can reduce operational costs associated with traditional phone systems and physical infrastructure.
  • Scalability: Cloud-based solutions offer scalability, allowing your NGO to easily adapt as your organization grows or during peak engagement periods, without the need for significant hardware changes.
  • Multi-channel Engagement: WhatsApp integration expands your communication options, offering instant messaging for quick interactions, as well as sending images, videos, and documents to convey information effectively.
  • Data-Driven Decision-Making: These technologies provide analytics and reporting tools that offer insights into call trends, campaign effectiveness, and donor engagement, aiding data-driven decision-making.
  • Increased Impact: By optimizing communication and engagement with supporters, volunteers, and stakeholders, IVR, cloud telephony, and WhatsApp software help your NGO amplify its impact and achieve its mission more effectively.
Incorporating these technologies can lead to improved communication efficiency, better engagement, and a stronger connection between your NGO and its stakeholders, ultimately contributing to the success of your organization's initiatives.
The cost of IVR/ call management software is determined by the volume of calls received, the number of agents mapped behind, and a few other factors. Our detailed pricing can be found here.
You can reach us at 9212992129 or by email at You can also sign up for a free trial here and we'll call you back.

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