Track the source of your incoming calls and get useful insights of your marketing activities.
Monitor all your call related activities real-time on single screen from a live dashboard.
Record & store your customer conversations and use it for future training and other purposes.
Route your calls directly to the concerned department basis the callers’ input in the IVR menu.
Access and download detailed reports of your incoming, outgoing, and missed business calls.
Forward your calls directly to your agents’ numbers and ensure mobility in their call handling.
Improve your on-call customer interaction
An exclusive and easy-to-recall phone number of your improves your brand position in the market. It constructs a bigger and professional image of your business amongst your potential audience. Your prospects from all around the country associate your brand with a particular number and this increases brand recall value for your prospects.
Increase your customer calls
Vanity number in its nature is a virtual phone number which has multiple phone numbers connected behind it. Calls coming at your vanity virtual number are tracked and forwarded to your agents’ phone numbers. Your callers are greeted with a custom voice message. These features and more, enhances your customer calling experience.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.