Remain 24*7 available by routing calls to different executives for different time shifts.
Allow victims to call you without any network congestion by using cloud-based infrastructure.
Minimal missed calls
Reduce the number of missed calls by using efficient routing and call management system.
Free of cost
This service is free of cost to organizations who are helping people during calamities.
Track and manage your calls online from any location. Add users easily when required.
Increase your team mobility by forwarding calls directly at their mobile phones.
Stay away from network congestion
During Kerela floods 2018, we witnessed many NGOs and self-help-groups coming forward to help people. But many of them were not able to reach the victims on time, and neither the victims were able to contact them. Due to large volume of call traffic experienced at one point of time and physical destruction, many got stuck in network congestion. Cloud-based infrastructure eliminates such problems and works smoothly even at the worst times.
Get single number for multiple location
Even publishing multiple number made it difficult for NGOs to address all the callers as there were very few members to receive calls. Not only this, publishing and circulating multiple numbers even confused the callers. With MyOperator, you get a single helpline number, where you map multiple agents to make and receive calls. You can even add or remove users whenever you want, through the online panel.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.