Reimagine Scalable Call Centers. In The Cloud.
Scale your sales or customer service in minutes. With MyOperator’s seamless cloud call center set-up
Hosted call center solution with zero capex
Turn old call center into cloud contact center with scalable features thereby reducing operational costs by up to 80%.
Seamless inbound + outbound call management
Streamline both-way calling process with multi-level IVR, call distribution, auto-dialer functionality for smoother and faster cloud call center operations.
Flexible User-based Pricing
Ramp up or down your usage with flexible user-based licenses and pricing. Start as low as Rs 1249 with unlimited incoming/outgoing minutes.
Integrate with major CRMs or your in-house ERP with scalable APIs. Connect Truecaller verification. Run SMS and Whatsapp campaigns.
Agents can handle incoming/outgoing calls on their mobiles or landlines. Ideal for next-gen remote/ hybrid teams.
Handle critical BPO or customer care ops with our 24/7 support, 99.9% up-time and advanced reporting.
MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.
Anuraag TapkirRecruitment Manager, Amazon
Our journey and experience with MyOperator have been great for the last almost 3.5 years. MyOperator helped us to launch COVID helpline for our employees within 1 day. Their support team and dedicated account manager facilities helped us a lot.
Anirban MukherjeeAssistant Manager- Finance, PwC
Apollo Healthcare has been able to improve its marketing ROI tracking to 90-100% with MyOperator. Our first interaction with a patient usually starts through a phone enquiry. MyOperator call management has helped us streamline patient enquiries generated by our awareness campaigns and promotions.
M G Nabi BaigDigital Marketing Head, Apollo Healthcare
Add multiple departments to greet your callers efficiently
Toll free number
Customers can call you for free, anytime of the day
Align your sales-support agents on one business number
Easily make outbound calls to your customers or leads
Click to call
Make outgoing calls efficiently with one click feature
Empower your teams to work from anywhere they want
Accelerate sales & customer service with CRM integration
Truecaller for Business
Ensure high call pick-up rates with a verified business number
SMS & Whatsapp
Plan, schedule, and send your text campaigns to bulk leads
Track your agent's sales and customer interactions on call
Monitor team performance, and related activities in one dashboard
Get access to AI-driven speech & tonality recognition feature
Ensure your customer’s privacy by hiding their personal numbers
Live Call Transfer
Automatically transfer ongoing calls from one agent to another
Your customers automatically connect with the same agent later on
Hosted call center solution with zero capexThe call center solution provided by MyOperator is hosted in cloud. Built with cloud telephony technology, it neither needs any capital expenditure nor any hardware set up. With MyOperator cloud call center, you can get your call center up and running in a few minutes. Such a cloud call center solution works well on your phone, tablet, as well as PC. The best part is that it is continuously updated over the cloud, just like your mobile applications, and doesn’t need any work regarding the maintenance or managing updates. Thanks to its app-like interface, even a person with zero technical knowledge can efficiently use the MyOperator call center solution with zero to minimal training.
Inbound + Outbound: 2-in-1 solutionMyOperator cloud call center solution is deliberately designed to work as an inbound as well as an outbound call center. Depending on your business needs, you can use it as an inbound call center, outbound call center, or both. Either you need an inbound solution to provide top-notch support to your customers or outbound solution to make cold calls to your business prospects, MyOperator call center solution can get the job done. With automatic call distribution functionality, call center solution makes the call handling process smoother and faster. With the click-to-call feature, sales agents can make outbound calls on a click without manually dialing up the number.
Built-in virtual receptionist to handle large call volumeIntegrated with the Interactive Voice Response (IVR) system, the cloud call center solution provided by MyOperator also works as a virtual receptionist. When a customer calls on your business phone number, they are presented with an IVR menu. Depending on their inputs, they are connected with the support agent of the appropriate department. Virtual receptionist capabilities of call center solutions remove the need to transfer incoming calls to the right agent manually and enable smooth handling of a large number of calls. A virtual receptionist can also handle calls when your support agents are away. The virtual receptionist brings automation in business calls management and reduces the on-hold time with faster on-call resolution.
Capture business opportunities with a 100% response rateYou will agree that every call from a customer or prospect is a business opportunity. Missed calls mean missed opportunities for business. To ensure a 100% response rate, MyOperator cloud call center provides a dedicated system to manage missed calls. In the first place, our call center solution attempts to connect the incoming calls to all available agents. If no agent is available, the caller is provided with the option to leave a voice message, and such missed calls are added in the follow up queue. When your agents are back, they can go through the follow-up queue and make sure that all missed calls are answered. Response to all incoming calls means higher customer satisfaction and zero missed opportunities.
10,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix