Manage customer calls anywhere with cloud call center solution

Empower your sales and support teams to work remotely with MyOperator cloud call center solutions integrated with powerful cloud telephony features.

TRY CALL CENTER SOLUTION

cloud call center solution
cloud call center solution

Boost your business support system with cloud call center


Built with cloud telephony technology, MyOperator call center solution is an advanced call management solution that works online. With cloud call center solutions, you can set up a remote team of support executives, manage calls from customers and prospects on-the-go, and efficiently manage inbound as well as outbound business calls.

Set up and manage distributed teams to manage business calls on cloud.

Instant online availability with zero capex and no hardware requirement.

CRM integration for efficient support and better customer experience.

Improve business growth with smart decisions based on call analytics.

Start 3-day trial of call center solution

Try MyOperator call center solution with all features unlocked.
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Benefits of cloud-based call center solution

Distributed teams to adapt remote working

With cloud-based remote call center software, you can add support agents to your call center from any location. Once added to the call center, your support executives can manage incoming business calls right on their phone while working at any place. To take care of business calls on the phone, MyOperator has a dedicated call management mobile application. While on tablet and PC, MyOperator live dashboard can be used. MyOperator call center solution has built-in capabilities to manage remote teams. With cloud call center solution hosted on cloud, you can monitor the performance of each remote agent, track live calls, listen to call recordings and provide necessary guidance wherever required.

Distributed teams to adapt remote working Call center solution

CRM integration for efficient call management

You can combine MyOperator cloud call center solution with any CRM that you might already be using or a custom software with MyOperator API integration. Presently, MyOperator provides one-click integration with popular CRM services, including Zoho, Freshdesk, Salezshark, Leadsquared, Pipedrive, and Kreato. Integration of cloud call center solution with CRM software empowers support agents to manage calls efficiently and provide seamless customer service. Such integration allows support teams to see customer account details and call history in one unified interface, letting them focus on providing support rather than juggling through multiple apps.

CRM integration for efficient call management Call center solution

Hosted call center solution with zero capex

The call center solution provided by MyOperator is hosted in cloud. Built with cloud telephony technology, it neither needs any capital expenditure nor any hardware set up. With MyOperator cloud call center, you can get your call center up and running in a few minutes. Such a cloud call center solution works well on your phone, tablet, as well as PC. The best part is that it is continuously updated over the cloud, just like your mobile applications, and doesn’t need any work regarding the maintenance or managing updates. Thanks to its app-like interface, even a person with zero technical knowledge can efficiently use the MyOperator call center solution with zero to minimal training.

Hosted call center solution with zero capex Call center solution

Inbound + Outbound: 2-in-1 solution

MyOperator cloud call center solution is deliberately designed to work as an inbound as well as an outbound call center. Depending on your business needs, you can use it as an inbound call center, outbound call center, or both. Either you need an inbound solution to provide top-notch support to your customers or outbound solution to make cold calls to your business prospects, MyOperator call center solution can get the job done. With automatic call distribution functionality, call center solution makes the call handling process smoother and faster. With the click-to-call feature, sales agents can make outbound calls on a click without manually dialing up the number.

Inbound + Outbound: 2-in-1 solution Call center solution

Built-in virtual receptionist to handle large call volume

Integrated with the Interactive Voice Response (IVR) system, the cloud call center solution provided by MyOperator also works as a virtual receptionist. When a customer calls on your business phone number, they are presented with an IVR menu. Depending on their inputs, they are connected with the support agent of the appropriate department. Virtual receptionist capabilities of call center solutions remove the need to transfer incoming calls to the right agent manually and enable smooth handling of a large number of calls. A virtual receptionist can also handle calls when your support agents are away. The virtual receptionist brings automation in business calls management and reduces the on-hold time with faster on-call resolution.

Built-in virtual receptionist to handle large call volume Call center solution

Capture business opportunities with a 100% response rate

You will agree that every call from a customer or prospect is a business opportunity. Missed calls mean missed opportunities for business. To ensure a 100% response rate, MyOperator cloud call center provides a dedicated system to manage missed calls. In the first place, our call center solution attempts to connect the incoming calls to all available agents. If no agent is available, the caller is provided with the option to leave a voice message, and such missed calls are added in the follow-up queue. When your agents are back, they can go through the follow-up queue and make sure that all missed calls are answered. Response to all incoming calls means higher customer satisfaction and zero missed opportunities.

Capture business opportunities with a 100% response rate Call center solution

Features of call center solution

Click to call Call center solution

Click to call

Make outbound calls efficiently with one click without the need to manually dial-up the prospect mobile numbers.

Live call transfer Call center solution

Live call transfer

Transfer the ongoing support line from one agent or department to another without disconnecting the phone call.

CRM integration Call center solution

CRM integration

Integrate popular CRM services or custom software with MyOperator call center for smoother workflow.

Remote teams Call center solution

Remote teams

Set up & manage remote teams of sales and support agents by empowering them to manage business calls from any place.

Call masking Call center solution

Call masking

Ensure privacy of your customers as well as support agents by hiding their personal numbers from each other.

 Live panel Call center solution

Live panel

See real-time activity of the entire call center in one place including agent performance, call logs, and call analytics.

Outbound calling Call  center solution

Outbound calling

Make automatic outbound calls to your potential customers or clients and get faster response with IVR inputs.

Toll-free calls Call center solution

Toll-free calls

Integrate your call center solution with toll-free service to let customers and prospects call you for free, anytime.

Call queue Call center solution

Call queue

Reduce call abandonment with smart call queue, quickly connecting customers with available agents.

Call queue Call center solution

Professional number

Build a better brand image with a professional business number as your callers connect with you at zero calling cost.

Call queue Call center solution

Multi-level IVR

Add multiple departments and custom voice greetings to your IVR menu as per your unique business requirements.

Call queue Call center solution

Recorded conversations

Ensure better training of your sales and support team by using the recordings of your agent’s interaction with customers.

MyOperator is an excellent provider of call center solution

Premier customer support

At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 7000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your call center solution, you can always call us at +91 92129 92129 and our customer support team will be with you with a solution.

cloud call center solution

Call center solution with smart features

The call center solution provided by MyOperator comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator’s call center solution is based on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides instant set up of cloud call center solutions. Once you sign up, our team will set up a call center solution for your business in less than one business day.

cloud call center solution

7000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

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Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo

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Frequently Asked Questions

We are here to answer all your questions regarding the call center solution and how it can help your business. If you have some other questions, visit our support center.

What is call center solution?
Cloud call center solution provided by MyOperator is a cloud-based solution that enables support and sales teams to manage inbound and outbound business calls efficiently and remotely.
The basic features of MyOperator cloud call center include call tracking, call recording, toll-free number integration, virtual number integration, multi-level IVR, detailed call reports, call masking, CRM integration, outbound dialer, and more.
Call center solution provided by MyOperator is designed using modern cloud telephony technology and provides state-of-the-art call center features that make it one of the best cloud call center solutions.
Cloud-based call center solutions connect your sales and support agents on an online system using cloud telephony technology. So, incoming calls are routed to the mobile phones of support agents, while sales agents can make outbound calls with the click-to-call facility.
Yes. Using MyOperator call center solution, you can switch from landlines or traditional PBX systems to cloud-based cloud call center solutions..
MyOperator call center solution services start at INR 2,499 per month. For more information on cloud call center solution prices, please check the call center pricing page.
The entire set up of the call center solution is done online and takes only a few minutes to complete. To set up a call center solution for your business, you can sign up online or call MyOperator support team at +91 92129 92129.
Compared to landlines and traditional PBX systems, cloud-based call center solutions are very inexpensive, manage calls more efficiently, provide access to modern cloud telephony features, and support distributed teams.
Sure. You can sign up for a 3-day free trial of call center solutions provided by MyOperator. With your demo account, you can set up a cloud call center solution for your business and see how it works.
Yes. We can connect your old business numbers with the contact call center solution. So, you can keep using your old business numbers as well.
The entire set up of the call center solution is cloud-based and done online. It takes only a few minutes to complete the cloud call center solution set up. Once you contact the MyOperator team, your account can be set up in less than one business day.
Of course. MyOperator remote call center software is cloud-based and enables your agents to work from anywhere and you to monitor their performance in real-time.
For any queries regarding call center solutions for your business, please call the MyOperator support team at +91 92129 92129.