Get 100K startup credits and upto 50% discount on annual plans
Dedicated account manager support to ease your startup journey
Zero Cost setup
Save big with cloud infrastructure instead of high-cost call center setup
Focus on your core business by hyper-automating customer communication
Your date of incorporation is not older than 5 years
Your annual revenue is less than 7.5 cr/year and your funding round is Series A or earlier
Your startup must be registered with certificate of incorporation provided by the Ministry of Corporate Affairs of India
Managed customer cloud contact centers
Office IVR and toll-free helplines
Complete WhatsApp business suite
Smart dialers + CRM for Sales Teams
Sim-less Business number with HEYO Phone
For Startup Founders
Kickstart your journey as a startup entrepreneur with MyOperator as your cloud communication partnerApply Now | Earn 100k Credits
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Business Requirements: The first step in setting up a managed customer cloud contact center is for the business to identify its customer service requirements, such as the types of interactions they need to manage, the expected volume of interactions, and the level of support required.
Technology Setup: Once the business requirements are identified, MyOperator helps you set up the necessary cloud-based infrastructure required for the contact center.
Integration: You may integrate the contact center technology with other business systems, such as CRM software, marketing automation tools, or e-commerce platforms, to provide a seamless customer experience.
Customer Interactions: When a customer interacts with the contact center, the interaction is routed to an available agent who can assist the customer. The agent has access to customer data and tools to manage the interaction, such as scripts, FAQs, and knowledge bases.
Analytics and Reporting: Get access to real-time analytics and reporting to the business, including metrics such as call volume, wait times, average handling times, and customer satisfaction scores. This information is used to identify areas for improvement and optimize the contact center operations.
Technology: A traditional call center typically uses on-premises hardware and software to manage customer interactions, while a cloud contact center relies on cloud-based infrastructure and software as a service (SaaS) solutions. Cloud contact centers are more flexible and scalable than traditional call centers, and they require less upfront investment in hardware and software.
Scalability: Cloud contact centers can scale up or down quickly and easily to meet changing business needs, while traditional call centers require significant investment in hardware and software to expand or contract.
Geographic Flexibility: Cloud contact centers can be accessed from anywhere with an internet connection, allowing agents to work from any location. Traditional call centers are typically centralized in one location, requiring agents to be physically present at that location.
Cost: Cloud contact centers are often more cost-effective than traditional call centers, as they require less investment in hardware and software, and they offer more flexible pricing models, such as pay-as-you-go or per-user pricing.
Features: Cloud contact centers offer a range of advanced features, such as intelligent routing, chatbots, analytics, and automation, that are not typically available in traditional call centers.
Maintenance: Cloud contact centers are typically easier to maintain than traditional call centers, as maintenance and upgrades are handled by the vendor. Traditional call centers require more in-house IT staff to manage hardware and software updates.
Do I get any special offer or discount on MyOperator customer communication suite, considering I’m a startup?
- Your startup must comply with the guidelines of Startup India - central government initiative
- A MyOperator Cloud Contact Center subscriber
- A new applicant with no history of subscribing to MyOperator
- Registered with certificate of incorporation provided by the Ministry of Corporate Affairs of India
10,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix