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What Features Does MyOperator WhatsApp Business Platform Provide?


Manage voice calls and WhatsApp chats on a single platform, ensuring faster response times, integrated customer engagement, and simpler workflows.
Automate WhatsApp like a pro. Send campaigns, reminders & more with the official WhatsApp API.
Boost leads by 5X and cut costs by 60% using Facebook/Instagram Ads through MyOperator WhatsApp.
Send bulk messages to 1000s of WhatsApp users effortlessly. Import contacts, broadcast messages instantly, and send personalized notifications to thousands with just a few clicks.
Deliver support on whatsapp to your customers through multi-agent chat. Support customers on chat and call on same number.
Access real-time analytics for deliveries, read rates, and more.
  • Generate a downloadable WhatsApp QR code for print materials.
  • Add a customizable chat widget to your website to turn every scan and visit into a lead.
Features of WhatsApp Business

How High-Growth Brands Use MyOperator Call + WhatsApp

bigfm

The Big FM Case Study

How Big FM achieved record event engagement with MyOperator WhatsApp API.

Darkins’

The Aakash Education Case Study

How Aakash Education boosted student engagement & streamlined support.

Darkins’

The Skillbee Case Study

How SkillBee Boosted Lead Conversion and reduced operational costs.

How Does the MyOperator WhatsApp Business Platform Help Your Business?

Contact Center Integration

Integrate your WhatsApp Business with the MyOperator VoIP-enabled contact center suite.

Get Blue Tick

Our consultants will help you get Meta Verified and get your WhatsApp blue tick.

Multi-Channel Support

Deliver support via chat and call on one number.

All-in-1 Campaigns

Run campaigns on Voice, SMS and WhatsApp on one platform through one branded number.

CRM Integration

Unify your sales and CX operations by integrating WhatsApp with the CRM of your choice.

Data & Insights

Get WhatsApp and Call analytics on one dashboard.

Get started with the MyOperator WhatsApp Business Platform

Plans & Pricing

14+ Years of Legacy, Trusted Across Leading Platforms

Recognized for ease of use, customer satisfaction, and affordability by Google, G2, Capterra, and SoftwareSuggest.

WhatsApp Business Platform FAQs: Everything You Need to Know

We are here to answer all your questions regarding WhatsApp and how it can help your business. If you have some other questions, visit our support center.

What is the MyOperator WhatsApp Business Platform?
The MyOperator WhatsApp Business Platform is a comprehensive solution that helps businesses automate customer communication, run campaigns, and deliver professional support on WhatsApp. Key capabilities include:
  • Contact center integration
  • Official WhatsApp Business API access
  • Meta-verified blue tick assistance
  • Multi-channel campaigns (WhatsApp, SMS, calls)
  • CRM integration
  • Unified analytics and reporting
As an Official Meta Business Partner, MyOperator ensures businesses can scale WhatsApp communication securely and reliably.
The WhatsApp Business App is for small businesses, limited to a single user and basic messaging. It lacks automation, team features, and CRM integration.
The WhatsApp Business API, offered through MyOperator, is enterprise-grade. It enables:
  • Multi-agent support with role-based access
  • Automation and chatbots
  • Campaigns and broadcasts at scale
  • CRM and contact center integration
  • Advanced analytics
In short, the API is designed for scalability, automation, and enterprise use, while the app is for basic, small-scale needs.
MyOperator unifies WhatsApp, calls, and AI-powered bots into one platform. Businesses can manage chats, voice calls, and bot interactions from a single dashboard. Features include:
  • Multi-channel support on one number
  • Orchestrated campaigns across WhatsApp, calls, and SMS
  • Unified analytics for better decision-making/li>
This integration reduces complexity, prevents missed leads, and improves efficiency.
Unlike basic tools, MyOperator provides a complete business communication ecosystem with:
  • Contact center integration
  • Meta-verified blue tick assistance
  • Campaign management across WhatsApp, SMS, and calls
  • CRM integration for personalization
  • Unified analytics
This transforms WhatsApp into a scalable growth and engagement platform.
By embedding WhatsApp into the Business AI Operator framework, MyOperator provides:
  • Seamless switching between chat and calls
  • AI-driven automation to resolve routine queries
  • Advanced analytics to track ROI
  • Unified campaign management across channels
  • Deep CRM integration
This ensures consistent customer experiences and improved outcomes.
How do I get started with the MyOperator WhatsApp Business Platform?
Getting started is simple:
  • Sign up with MyOperator.
  • Select a plan starting at ₹2500 per month.
  • Set up your WhatsApp Business API and virtual number with our support.
  • Integrate with CRM and business systems.
  • Deploy chatbots and templates for automation.
  • Train your team and launch campaigns.
Most businesses go live in just a few days.
The platform includes:
  • Call + WhatsApp integration
  • Official WhatsApp API access
  • Click-to-WhatsApp Ads (CTWA)
  • Bulk and targeted campaign management
  • Multi-agent chat support
  • QR codes and chat widgets for engagement
  • WhatsApp analytics and reporting
  • CRM integration
  • Meta-verified blue tick support
  • Unified customer insights across channels
MyOperator offers flexible pricing starting at ₹2500 per month. Plans include core features like contact center integration, multi-channel support, automation, and analytics. Pricing scales with business needs, ensuring startups, SMBs, and enterprises can all adopt the platform effectively.
Yes. The platform supports multi-agent access with role-based permissions. Smart routing assigns chats to the right team or agent, supervisors can monitor conversations, and all queries are tracked with full history. This ensures faster responses and improved efficiency.
AI chatbots handle routine queries instantly, such as FAQs, order updates, or appointment bookings. They:
  • Deflect repetitive tickets
  • Provide 24/7 availability
  • Use natural language understanding to resolve queries
  • Escalate complex issues to human agents with context
  • Capture data for reporting and insights
  • This reduces agent workload, improves resolution times, and keeps service consistent.
Most businesses see positive ROI within months, thanks to:
  • Higher lead conversion rates
  • Faster sales cycles
  • Lower support costs (30–50% reduction)
  • Improved customer satisfaction and retention
With plans starting at ₹2500 per month, the platform offers measurable returns on investment.
The platform ensures security with:
  • End-to-end encryption of all WhatsApp chats
  • Secure API endpoints
  • GDPR, CCPA, and local compliance standards
  • Consent management and opt-out handling
  • ISO 27001 certified infrastructure
As an Official Meta Business Partner, MyOperator follows best practices to keep business and customer data safe.
Businesses get detailed reporting, including:
  • Message delivery status
  • Open and response rates
  • Campaign performance metrics
  • Agent performance reports
  • ROI and conversion tracking
This visibility helps optimize both campaigns and support operations.
Educational institutions use it for:
  • Admission updates and campaigns
  • Fee reminders and payment confirmations
  • Exam schedules and event notifications
  • Study material sharing (PDFs, videos)
  • Parent-teacher and student communication
This improves engagement and reduces admin workload.
Real estate companies use the platform to:
  • Generate and qualify high-quality leads
  • Share property details, images, and virtual tours
  • Send price updates and alerts
  • Automate follow-ups with high-intent buyers
  • Track leads through CRM integration
With pricing starting at ₹2500, the platform helps real estate teams scale communication and improve conversions.

12,000+ Businesses Activated
2.5 Billion Conversations Enabled
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