Choose your business number
Virtual number
Add multiple phone numbers at the backend of a centralized business number.
Toll-free number
Let your customers call you for free and increase your brand recognizability.
Vanity numbers
Increase your brand recall value with a phone number that is easy to remember.
Analyze your business call traffic
Call recording
Analyze your customer conversations to understand the requirements of your callers.
Call tracking
Track and monitor all your business calls to ensure you do not miss any potential leads.
Push reports
Get detailed analytical reports of your business calls via SMS and email.
Live dashboard
Monitor the number of calls connected and missed by each department in your organization.
Live call info
Get ongoing call details for each incoming phone call directly on the web panel.
Performance reports
Analyze your daily call volume and measure performance of individual agents.
Connect your callers to the right agent
Multi-level IVR
Customise your IVR and handle mulitple calls simultaneously.
After hours call routing
Route calls to specific agents even after office hours and stay available 24*7.
Live call transfer
Transfer ongoing calls without disconnecting them and enhance your callers’ experience.
Voicemail facility
Let your callers leave their message in the voicemail when none of the agents are available.
Intercom facility
Transfer calls to agents through extension dialing and improve your internal communication.
Call forwarding
Forward business calls instantly to reduce the waiting time of your callers.
Sticky agent
Assign callers to specific agents to resolve their queries instantly.
Data export
Export log data to analyze the call performance of your agents on calls.
Additional features
Notifications
Get notified about important updates to improve your business’s internal communication.
CRM integration
Integrate your existing CRM with MyOperator to access your call logs from one place.
SSL security
Secure communications between the web browser and server through data encryption.
Conversation notes
Add notes while talking to a customer. Ensure you do not miss any important information.
Block callers
Weed out unnecessary callers or contacts by blocking them directly from the web panel.
API integration
Integrate your application via MyOperator public API to pull the data that you require.
Click to call
Make outbound calls directly from the web panel to follow up with your missed calls.
On-hold music
Keep your callers entertained while you are forwarding or transferring their call to agents.
Role-based panel
Assign each pro user with a distinct role to enable and disable certain permissions.
Custom sender id
Send messages to your customers using your business name to increase brand awareness.
Custom main greeting
Greet your callers with a welcome message to personalize their on-call experience.
Existing phone
Receive customer calls on your existing mobile phones and landline devices to save cost.
12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix
