All about MyOperator Singapore virtual phone number
Singapore virtual phone number is an online phone number. It has multiple phone numbers mapped behind it. When a call is placed at the virtual number, it is automatically forwarded to any of the connected phone numbers. A virtual number eliminates the need for your business to have different contact numbers published for each department or branch. MyOperator provides a cutting-edge call management system that yields virtual numbers with some exclusive features like IVR, Live call monitoring dashboard, call tracking, etc.
Centralized virtual business number
Businesses have several agents, departments and branches. Publishing contact numbers for each of them is both difficult and costly. Herein, having a single business virtual number in Singapore makes it all easier. Several contact numbers are mapped behind one virtual phone number saving both the cost and effort to advertise multiple numbers.
Scale your business with a virtual number
Growing business implies added departments and branches. Updating your business contact information everytime is troublesome. Singapore virtual telephone number is flexible to map several phone numbers behind it. As your business scales, you can easily add more numbers behind your virtual phone number.
Smart campaign analysis
Singapore virtual phone number enables businesses to run a smart marketing campaigns analysis. A Singapore virtual phone number, appended in the paid marketing campaigns, helps in scrutinizing performance of the best and worst performing ads based on the number of calls received. As a result business managers can change ad copies basis calling metrics.
Higher business revenue
Singapore virtual number is a centralized DID number that is basically used for mapping multiple local numbers behind it. In the end, this will significantly decrease the chances of missing on customer calls and ensure maximum call acceptance rate. Hence, it enhances the first touch point with customers which in turn to higher business revenue.
Record your customer conversations and store it for future reference and employee training.
Track the source of your incoming calls and ensure better analysis of your marketing campaigns.
Greet your callers with a customized voice message and improve their calling experience.
Forward your incoming calls directly at your agents' numbers and make their call handling easier.
Track and monitor all your incoming and outgoing business calls in the live call management dashboard.
Ensure your agent & customer privacy by masking their personal numbers behind a virtual phone number.
Superior call management system
Along with your virtual number, get access to an end-to-end call management system. It gives a complete track of your customer calls coming at your virtual number. Complete recording of your customer conversations provided and stored on call. Detailed call reports are sent to you on a daily basis via email and SMS. Further, you can utilize some other remarkable features like CRM integration, call masking, IVR, API integration, etc.
High level security
Our cloud based servers are highly protected by 128 bit SSL level security which means that there is no need to be concerned with climatic disturbances and weather conditions. MyOperator cloud based servers will work all the time irresistibly ensuring upto 99.9% uptime. AWS secured system also contributes diligently in securing your business phone system.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.