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Connect your sales and customer service ecosystem. In One Platform.
Set up robust cloud calling features with office IVR into your existing business communication. Learn How
Why MyOperator Office IVR should be your go-to solution to delight your customers
AI-automation to handle high call volume
Ensure top-grade customer experience by attending your callers with a customized voice message, irrespective of the call volume.
Reduce operational costs with cloud calling
Get access to a power-packed cloud telephonic system with scalable features thereby driving down operational costs by up to 80%
Minimize manual effort with virtual receptionist
The calls received by your office IVR will be transferred directly to your agent’s mobile phones, saving your team’s time and effort.
Zero-miss business calls with follow-up feature
With an integrated follow-up feature, your sales or customer service teams will be able to ensure timely follow-up on the missed ones.
Customer Speaks
MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.
Anuraag Tapkir
Recruitment Manager, Amazon
Apollo Healthcare has been able to improve its marketing ROI tracking to 90-100% with MyOperator. Our first interaction with a patient usually starts through a phone enquiry. MyOperator call management has helped us streamline patient enquiries generated by our awareness campaigns and promotions.
M G Nabi Baig
Digital Marketing Head, Apollo HealthcareMyOperator office IVR Features
Call routing
Callers can easily connect with their concerned department/agent basis their input in IVR menu.
Call recording
Customer conversations are automatically recorded and stored on cloud for future purpose.
Call reports
Check the number of your missed, attended, and outgoing calls agent and department wise.
Timely follow-ups
Ensure effective follow-up on your missed customer calls with timely notifications of the same.
Set up a fully loaded cloud call center. Explore pricing tailored to your business needs. Start as low as ₹ 1249 per month.
The MyOperator-Internshala success story
How Internshala championed bulk call handling processWith MyOperator office IVR services
![[A Partnership To Bank On] Muthoot Forex Customers Dial On MyOperator](https://cdn.myoperator.com/img/office-ivr/blog-image-3.webp)
Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, see our support center.
What is an office IVR?
What are the benefits of using an office IVR?
- Improved call routing and handling, reducing the need for human intervention and wait times.
- Increased efficiency, allowing more calls to be handled in less time.
- Improved customer satisfaction due to faster and more accurate call routing.
- Cost savings, as fewer staff members are needed to handle calls.
- Real-time reports and analytics to improve team performance
How does an office IVR work?
For Sales, ‘press 1’
For Support ‘press 2’
For Billing, ‘press 3’
To Speak with an operator, ‘press 0’
What types of options can be provided by an office IVR?
How can an office IVR improve call routing accuracy?
What are the main features of an office IVR?
What types of tasks can an office IVR system handle?
- Call routing to the appropriate department or extension.
- Providing information such as business hours, directions, and product or service information.
- Conducting surveys to gather feedback from customers.
- Collecting and processing payments or donations.
- Scheduling appointments or reservations.
How can I get an office IVR system?
What is the cost of an office IVR?
Can I get a trial of office IVR?
10,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix