Trusted by 12000+ high growth brands

lenskart
amazon
itc
Apollo
trustline
Magicpin
AIBM

What is a Cloud Contact Center?

A cloud contact center is a smart communication platform that ensures you never miss a customer interaction. It connects customers to the right agent with IVR, manages WhatsApp conversations, integrates CRMs — all in one place. Ensure faster responses, better service, and no lost leads across multiple channels. 


Cost Savings

by reducing resource needs

CX Leaders

see it as a game-changer

Productivity Boost

with AI automation & analytics

Cloud Contact Center Software Features


Multi-Channel Support
Manage customer interactions across multiple channels, including voice calls, WhatsApp, SMS – All in one place,
  • Connect customers to the right agent with IVR.
  • Efficiently handle complex queries with tiered call flows.
  • Receive and make calls with a click with one-tap outbound calls.
  • Ensure better outreach and follow-ups.
Get toll-free and local numbers to enhance branding and customer trust.
Make and receive calls over the internet for cost savings.
Sync with business tools for better workflow.
Get real-time analytics and dedicated support.
Cloud Contact Center Software Features

How High-Growth Brands Use MyOperator Call + WhatsApp | Success Stories

With MyOperator's toll free solution employee relations have become stronger than ever. We are now able to provide seamless customer support and for all our Retail and Ecommerce stores.

- Amit Chaudhary, Co-Founder & CXO at Lenskart

The Lenskart Case Study

How Lenskart increased their customer engagement by 10X with MyOperator toll free solution.

Our first interaction with a patient usually starts through a phone enquiry. MyOperator has helped us streamline patient enquiries generated by our awareness campaigns and promotions.

- M G Nabi Baig, Digital Marketing Head, Apollo Healthcare

The Apollo Healthcare Case Study

How Apollo Healthcare has been able to improve its marketing ROI tracking to 90-100%.

We are happy to use the services, best that it replaces the typical EPABX system and enables us to do all the tasks using mobile phones only. MyOperator customer support is so quick, they responds to all the queries so quickly and resolve them in a few minutes.

- Lalit Arora, Assistant Manager, Karma Lakelands

The Karma Lakelands Case Study

How Karma Lakelands, Delhi’s iconic resort, aced their customer communication with MyOperator.

Why MyOperator is The Best Cloud Contact Center  Solution for Enterprises

Call + WhatsApp

Manage calls, WhatsApp, and more from one platform.

Zero Set-up Cost

Reduce costs with an all-in-one solution for Voice, WhatsApp, Chat, and SMS.

Flexible Pricing

Scale easily with flexible user-based pricing, starting at ₹1250 with unlimited calls.

24/7 Support

Ensure maximum query resolution for your customers with our 24/7 support.

In-Office/Remote Support

Agents can handle calls and WhatsApp on the cloud — for remote/hybrid teams.

Easy Integrations

Connect with CRMs or ERP via APIs & run SMS or WhatsApp campaigns.

Juggling multiple softwares for Call & WhatsApp?

Unify with MyOperator

Juggling multiple softwares for Call & WhatsApp?

12000+ Customers Have Voted For Us

We are the simplest, most loved contact center for India’s MSMEs

Frequently Asked Questions

We are here to answer all your questions regarding WhatsApp and how it can help your business. If you have some other questions, visit our support center.

What is MyOperator Cloud Contact Center?
MyOperator is a cloud-based contact center solution that helps businesses manage calls, WhatsApp, SMS, and customer interactions efficiently.
It works over the internet. You access it through a web browser or mobile app. It handles your calls, SMS, and WhatsApp messages, and provides tools to manage them efficiently.
No, MyOperator runs on the cloud, so you only need an internet connection and a device (phone, laptop, or desktop).
Yes, it integrates with major CRMs and in-house ERPs through scalable APIs.
Pricing starts at ₹1250 per month with unlimited inbound and outbound calling. Flexible user-based plans are available.
Is MyOperator suitable for remote teams?
Yes, agents can manage calls and WhatsApp on the cloud, making it ideal for remote and hybrid teams.
Yes, MyOperator supports bulk messaging and automated campaigns to engage customers.
Yes, we offer 24/7 support to help you with setup, troubleshooting
It’s simple! Sign up, choose a plan, and start managing calls in minutes. Need help? Reach us at [email protected] or call us at 92129 92129 or WhatsApp us at 8657123666.

12,000+ Businesses Activated
2.5 Billion Conversations Enabled
4.6 Google Rating


#1 Ranked in India's Call + WhatsApp Matrix

Try MyOperator for free

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