Whatsapp + Call Management for Food & Hospitality Businesses

By using toll-free numbers, you can provide your customers with a free communication channel. Customers can make free phone calls by dialing a toll-free number. Instead of the caller, the number owner will be responsible for all incoming and outgoing call charges.

A virtual number is a 10-digit display number with multiple contact numbers assigned to it. Calls made to the virtual number are routed to any of the mapped numbers.

An IVR number is simply a virtual or toll-free number with the addition of IVR. When you dial an IVR number, the voice message and IVR menu will be played, and you will be able to speak with the desired restaurant directly.

Established in 2013, myOperator is India’s most trusted cloud telephony platform trusted by thousands of businesses including Lenskart, Apollo, Myntra, Wow! Momo, NCERT and more. A key enabler of Digital India mission, MyOperator has been used to connect Pradhan Mantri’s Mann Ki Baat to billions plus Indians and run help-lines during major events such as Kerala flood. MyOperator is recognised as a champion in India’s cloud telephony leader matrix.

The cost of IVR/ call management software is determined by the volume of calls received, the number of agents mapped behind, and a few other factors. Our detailed pricing can be found here.

You can reach us at 9212992129 or by email at hello@myoperator.com. You can also sign up for a free trial here and we'll call you back.

Businesses can use WhatsApp to interact with their customers with WhatsApp API, a messaging tool. Businesses can send and receive messages, handle conversations, and keep track of them using the API.
Businesses must first register for and be approved for a WhatsApp Business Account in order to use the WhatsApp API. After that, they must connect their systems to the API by using the proper API driver. Once linked, companies can use the API to manage conversations, manage messaging, and monitor metrics.

There are several benefits of using the WhatsApp API for customer communication for your Food/ Hospitality brand :

Reach: With over 2 billion active users worldwide, WhatsApp gives your food/ hospitality businesses access to a sizable market.

Convenience: Customers can easily contact companies thanks to the widespread use of WhatsApp, which is accessible on a variety of platforms and devices.

Personalization: By utilizing features like message templates, rich media support, and end-to-end encryption, the WhatsApp API enables companies to customize their customer communications.

Automation: Businesses can automate some customer communications with the help of the WhatsApp API, including sending notifications for order status, confirmations, tracking details and reminders.

Cost-effective: When compared to other forms of communication like SMS or phone calls, such as Skype, WhatsApp communication can be a cost-effective method for food/hospitality businesses to interact with their customers.

Engagement: Businesses can swiftly and easily engage with customers using WhatsApp's real-time messaging features, which can contribute to the development of stronger client relationships.

Easy to Track: Businesses can monitor the success of their communications and make data-driven decisions about their messaging strategy with the aid of metrics and analytics offered by the WhatsApp API.

Multi-language Support: WhatsApp supports multiple languages, which can assist food/hospitality businesses in providing better customer service to clients in various geographical areas.

It is crucial to keep in mind that WhatsApp contact is governed by the WhatsApp Business Policy. Failure to adhere to the policy may result in account suspension or termination.

WhatsApp can be used by hotels to stay in touch with visitors before, during, and after their visit. They can offer personalized recommendations for nearby attractions and dining options in addition to confirmation messages and check-in instructions. Hotels can process room service requests through WhatsApp and handle customer service issues and complaints.

Restaurants can use WhatsApp to take orders, make reservations, and send customized recommendations to customers. They can also use WhatsApp to communicate with customers who have complained, update customers on wait times, and send promotional messages.

Restaurants can use WhatsApp to take orders, communicate with customers about the status of their orders, and advertise their offerings. Through WhatsApp, they can also solicit customer feedback and respond to inquiries and grievances.

Using WhatsApp for business, it is possible to share updates, promotional messages, and special deals with clients. This is a great way to encourage repeat business and increase customer loyalty. Businesses can use WhatsApp to tailor their recommendations to clients and focus marketing efforts on the clients' preferences.

Basic set-up costs are included. Chatbot set-up costs can be extra based on complexity.

You can get an office IVR system from MyOperator by signing up for a free trial. We assure you exclusive features along with 24*7 available customer support.

The cost of an office IVR depends on your business requirements and call volume. You may check the detailed pricing here.

Sign in for your 3-day demo. Get access to MyOperator “Live” dashboard. Pick your ‘virtual’ business number, toll-free or non-toll-free. Enter all required details or call us at 92129 92129, and we’ll assist you every step of the way.

Sure. You can sign up for a 3-day free trial of call center solutions provided by MyOperator. With your demo account, you can set up a cloud call center solution for your business and see how it works.

MyOperator call center solution services start at INR 1249 per month. For more information on cloud call center solution prices, please check the call center pricing page.

The entire set up of the call center solution is done online and takes only a few minutes to complete. To set up a call center solution for your business, you can sign up online or call the MyOperator support team at +91 92129 92129.

Sure. You can sign up for a free 3-day trial of MyOperator outbound calling solution and use the app with your demo account. With your demo account, you can see how MyOperator Dialer App works.