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Magicpin

Ensure Secure Business Communication With Call Masking


Data Privacy
Ensure customer-executive conversation by masking phone numbers
Protect data privacy of your customers
Ensure executive telephone numbers are not exposed
data privacy
Reports & Analytics
Monitor and record all calls for compliance
rack key business metrics with real-time customizable reports for team assessment
Monitor call quality with AI-powered sentiment analytics
reports analytics
Easy Integration
Easily integrate call masking in your application with powerful APIs
Auto-sync calls with your CRM systems for customer management
easy integration
Scalability & Security
MyOperator call masking phone number ensures maximum data security (ISO/IEC 27001:2013 certified)
Guaranteed business continuity with multiple geo-redundancy
Proven 99.9% uptime
scalability security

Ensure Secure Business Communication With Call Masking


Data Privacy
Ensure customer-executive conversation by masking phone numbers
Protect data privacy of your customers
Ensure executive telephone numbers are not exposed
Monitor and record all calls for compliance
rack key business metrics with real-time customizable reports for team assessment
Monitor call quality with AI-powered sentiment analytics
Easily integrate call masking in your application with powerful APIs
Auto-sync calls with your CRM systems for customer management
MyOperator call masking phone number ensures maximum data security (ISO/IEC 27001:2013 certified)
Guaranteed business continuity with multiple geo-redundancy
Proven 99.9% uptime

Trust the Brand Trusted by 12,000+ businesses


Customer Speaks


Tummy and Me

Tummy and Me LLP Is a fast food platform specialising in Burgers. It is one of leading cloud based restaurants in Kerala. We started as a cloud based kitchen delivery only platform and partnered with MyOperator call management solution after going through the rave reviews it had received from its existing clients.
We use the solution for receiving orders from existing and new customers. Outbound calls for introducing new offers, creating awareness about our product, and for other promotional schemes.
MyOperator's number masking has also been very helpful when used for delivering orders.

MUHAMMED MIDHULAJ TK

CUSTOMER ENGAGEMENT & MARKETING HEAD
CaratLane

The MyOperator dialer app solved a key business problem for CaratLane - of tracking and auditing customer calls made by our on-store executives. We improved customer satisfaction and net promoter score by 40% after using this solution. Easy to use app and great support from MyOperator.

Aditya Nambyar

Product Manager, CaratLane
Happay

MyOperator has understood our requirements and delivered the right call-messaging integration to optimize our customer engagement. Great support and easy to use product that works for our agile payment platform.

Souvik Das

Associate Product Manager, Happay

Step by Step: How MyOperator Call Masking Solution Works


Step 1

A dedicated executive is assigned to each customer for ongoing support.

Step 2

Customers and executives connect via the 'call' button on the app/website.

Step 3

Secure exchange of caller details between servers, providing executive's contact

Step 2

Secure exchange of caller details between servers, providing executive's contact

The Tummy & Me - MyOperator Success Story


How Tummy and Me partnered with MyOperator to Implement Call Masking for Delivery Partners

How Tummy and Me partnered with MyOperator to Implement Call Masking for Delivery Partners

Tummy and Me LLP, a prominent cloud-based fast food platform based in Kerala, required a solution that helped them manage inbound queries. Simultaneously, their delivery partners required a solution for seamless call management while safeguarding customer identity.

MyOperator helped Tummy and Me to implement a cloud call center with call masking solution to:

Improve customer service and streamlined order processing on IVR

Empower delivery partners with secure dialer app to contact customers.

Ensure contactless deliveries while securing customer identity with the help of call masking and order tracking

What is Call Masking?

What is Call Masking?

Call masking solution, also known as number masking, is used by businesses to ensure the privacy of their customers by facilitating them to connect with the business executive without revealing their personal telephone numbers. Implementing a masking phone number solution protects the identities of both the parties, preventing any misuse of their personal information.

Call Masking - Advantages & Benefits


Enhanced Privacy

Enhanced Privacy

Protect your personal telephone number when dealing with online transactions or service inquiries.

Business Operations

Business Operations

Safeguard your company's contact details while maintaining seamless customer interactions.

Marketplace Transactions

Marketplace Transactions

Ensure security when buying or selling items on online marketplaces.

Marketing Campaigns

Marketing Campaigns

Maintain anonymity while conducting telemarketing or outreach efforts.

Service Verification

Service Verification

Use call masking service for secure identity confirmation during various online task.

Frequently Asked Questions

We are here to answer all your questions regarding WhatsApp and how it can help your business. If you have some other questions, visit our support center.

Number masking is a solution that allows you to communicate with others without revealing your actual phone number. It replaces your real number with a different one during calls.
Call masking works by using a third-party service that assigns temporary phone numbers. When you make a call, this temporary number is displayed on the recipient's caller ID instead of your real number.
How to Use Number Masking?
Using number masking is simple. You just need to subscribe to a number masking service. Once subscribed, you'll receive instructions on how to use their temporary numbers for making calls.
Yes, in most cases, using call masking is legal in India. However, it's important to use it responsibly and not for any malicious activities.
Setting up call masking involves signing up with a call masking service provider. They will guide you through the process of obtaining temporary numbers and using them for your calls.
Call masking helps customers by safeguarding their personal phone numbers. It prevents unwanted access and ensures that only authorised parties can contact them.
Call masking ensures privacy by acting as a shield between your real phone number and the person you're calling. Your real number remains hidden, preventing any misuse or privacy breaches.
To hide your caller ID, you can typically do so by adjusting your phone's settings. On most mobile devices, you can find this option in the "Call Settings" or "Phone Settings" menu. Look for an option like "Caller ID" or "Show My Caller ID" and choose to hide your number. Keep in mind that the exact steps may vary depending on your phone's type and manufacturer.
Calling by hiding your number means making a phone call without revealing your caller ID information to the recipient. To do this, you typically dial a code before entering the phone number you wish to call. On many Android phones, you can use the code "*67" before the phone number to hide your number for that specific call. For more specific instructions, please refer to your phone's user manual or contact your mobile service provider.
Yes, to hide your caller ID on an Android phone, follow these general steps:
  • Open the Phone app.
  • Tap the three-dot menu icon (usually in the top-right corner).
  • Select "Settings" or "Call Settings" from the dropdown menu.
  • Look for the "Caller ID" or "Show My Caller ID" option.
  • Tap on it and choose the option to hide your caller ID.
  • Save your settings, and your caller ID will be hidden for future calls.
How do I setup call masking features for my business?
You can simply schedule a free demo here and set up a callback from us to assist you.

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