Customers in 97+ countries
Why does your business need an IVR solution?
IVR or Interactive Voice Response system lets you manage your business calls efficiently by automatically responding to user queries and routing calls to concerned agents without any human intervention. It acts as a virtual receptionist for your business giving your brand a more professional look!
Professional customer calling experience
Considering how crucial it is for businesses to provide a top-notch experience to their customers, IVR phone systems are designed to help businesses do exactly the same. With a voice message customized as per your caller’s needs, the IVR system empowers your business to interact with your callers in a sophisticated and enhanced way. An IVR phone system even provides different language options to facilitate you to greet your callers in the most personalized manner.
Simplified and advanced call handling
The recent development in technology has enabled businesses to streamline and automate their routine operational tasks in a very effective way. Cloud-based IVR systems being the ideal example of an advanced and efficient solution, allows your business to automate your customer call management without manual involvement. The pre-defined IVR message automatically attends your caller’s requirements and basis their input in the keypad menu, routes the call to the concerned executive, eliminating the need for manual transferring of calls.
Comprehensive IVR phone system
An advanced IVR phone system not only attends your callers and assists in automatic call handling but also encompasses important call-related features. Along with better calling experience, the IVR system also facilitates constant business supervision with features like call recording, tracking and proper reporting. The IVR system provides a complete overview of your call-related activities in real-time without any additional effort required.
Mobile app for constant monitoring
Our mobile application provided along with your IVR phone system enables your business to ensure real-time and effective monitoring of your customer calls.
Ensured 99.9% uptime on calls
Our powerfully built data centres assure complete failover support at all levels and guarantees 99.9% strong uptime of your business calls.
365*24*7 customer support
We provide complete assistance to our customers at all levels and promise to ensure your complete satisfaction with the services.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.