All about MyOperator Germany cloud PBX
Also known as Hosted PBX system, cloud PBX is a type of unified communication as service(UCaaS) that offers automated voice management facilities to businesses. It refines the management of customer calls which results in marvellous customer experience. Moreover, it does not require any kind of hardware installation due to its hosting of service provider’s premises. It consists of some of the remarkable features like IVR, call tracking, call routing, CRM integration, sticky agent, etc.
Better brand image with German cloud PBX solution
German cloud PBX solution enables businesses to build their brand reputation via tollfree number and IVR. Tollfree number, combined with an IVR, helps in providing a free calling experience to users with a professional voice welcome greeting every time while initiating a call. In the end, this will increase the chances of acquiring new customers and escalates business revenue.
Zero CAPEX required
Cloud technology ensures that your business should run irresistibly without establishing a bulky business phone system in your office space. Of course this will save your hardware installation cost which can be utilized in some other useful purposes. In addition to this, you will also save your maintenance cost as the service cost of cloud based business phone systems is comparatively low.
Effective business call monitoring
Hosted PBX system allows businesses to measure the performance of their agents via call reports. Cloud telephony live dashboard that can provide the complete information about callers like number of calls missed/received, region wise call reports, CRM integration, detailed call logs with quality call recordings. Through these metrics, managers can rate agents and can also train new agents with their call recordings.
Bringing call automation in your business processes helps in reducing call handling time that can be used for other productive tasks. By inculcating IVR in your business phone system, businesses can attend multiple customers calls at the same time. Also, chances of error while transferring calls via automated virtual receptionists is incomparable with human receptionists.
Owners can track missed calls of their customers in real-time on a live dashboard. And, can also use it rating agents’ performance.
Cloud-based German phone systems don't require any capital expenditure and infrastructural cost due to a cloud based environment.
Germany virtual number is a 10 digit solution that is specially designed to map multiple local numbers behind it which reduces the chances of missing customer calls.
Greet your callers with a welcome voice greeting and route their calls to multiple departments based on their DTMF keypad inputs.
Get a comprehensive report of your best performing business regions and worst-performing business regions via real-time dashboard.
Ready to upgrade your customer communications?
Free call recording facility
MyOperator provides a real time dashboard for tracking your business calls and enables them to listen to customer call recordings free of cost. This call recording can be used for various purposes mainly rating agents performance basis their speaking and sales quality. Further, it can be useful for training new agents and resolving on-call disputes between customers and agents.
24X7 customer support
It’s important to choose a cloud telephony provider that is available 24*7 to help you when stuck in a problem. Our dedicated team is available round the clock to help you out in your difficulty. Be it any kind of roadblock, our hardworking team is available all the time to decode your problem. All you need to do is to raise a request on our support panel or firstname.lastname@example.org.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.
- Real-time tracking of customer calls.
- CRM/API integrations
- Detailed and insightful call reports
- Virtual number
- Sign up here for your business phone system.
- Add an IVR greeting for your callers
- Add your executives’ phone number to be mapped behind your virtual number.
- Your account will be activated within a day after your KYC and payment completion.