Bakasur is a chain of posh restaurants in bangalore famous for using only natural products while preparing food. Bakasur was having trouble collating calls from different sources and arrange bookings accordingly. Their only number seemed to be always busy, posing a difficulty for customers to interact with staff. Also, they could not attribute their sales to a source, causing a disarray in their marketing strategies.
Marketing is an important activity in any organization. While every business has it’s own marketing department and ways to track the marketing ROI, a call management system is another effecive tool to check your marketing performance, if:-
- You have a website from where your customers reach you
- You have listed yourself with any of the online directories.
- You advertise through flyers, hoardings or brochures
Bakasur being one such company who wanted a call management system for the purposes of Marketing and collating the leads received from all its sources. They wanted a number to accommodate all their customers.
MyOperator provided Bakasur a tollfree number with an IVR, customized to the voice of a monster. This helped them use their IVR as a marketing tool. Also, a database of all their callers was provided to them through call tracking.
Besides this, Bakasur also enjoyed the following benefits:
- Increased brand awareness
- Generated higher traffic and recurring sales
- Strategized marketing campaigns
The service which MyOperator provided helped me in positioning my business in more professional way. They helped me in enhancing my customers' on-call experience and helped my voice team to easily reach all customers.