Benefits of multi-level IVR System

Automatic call routing

Route your customers calls to the concerned departments automatically in a minimal amount of time with multi-level IVR.

Professional voice greeting

Make your business sound professional in front of your callers by giving welcome greetings to your customers.

Effective brand marketing

Engage your customers via audio offers, promotions, product updates with a multi-level IVR.

Self-help options

Save your agents’ & customers time by adding basic queries solution in your multi-level IVR panel.

Data capturing

Gather product related data of your customers by appending audio-based questionnaires into your multi-layer IVR.

Location-based routing

Route your customer calls basis their geographical location to personalize your customer calling experience.

Swift your business communication with multi level IVR

24X7 availability to your customers

With an IVR, customers can connect with agents even after business hours. All they need is to dial business number after that their call gets routed to the concerned departments and available agents at that time. In case of unavailability, customers can drop a voicemail with their mentioned name and number.

Multi level IVR

Multi-driven menu system

Multi-Level Interactive Voice Response (IVR) systems can add multiple menus basis business requirements. Callers are asked to choose an option from audio menus and then based on their selection are given another set of menus. As a result, calls get routed to the right departments and concerned agents in a minimal amount of time.

Multi level IVR

12,000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

bharat petroleum

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.


This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.


12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating

#1 Ranked in India's Cloud Telephony Leadership Matrix

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Frequently Asked Questions

Got questions? We've got answers. If you’ve some other queries, contact our support centre.

What is multi-level IVR?
It is an automated receptionist which allows you to add IVR at different levels. For e.g. press 1 for sales, Press 2 for support. When customer press 1; call will get routed to the second level IVR or sales IVR.
MyOperator multi-level IVR comes with an advanced cloud based call management system including features like call tracking, call reports, tollfree number, CRM integration.
You can contact us on 92129 92129 or email us at and connect with our representative.
There are multiple IVR providers in the market, however, MyOperator takes a step ahead in providing best cloud telephony solution with its unique features, secure servers, easy refund policy and 24*7 available customer support.