Route your customers calls to the concerned departments automatically in a minimal amount of time with multi-level IVR.
Professional voice greeting
Make your business sound professional in front of your callers by giving welcome greetings to your customers.
Effective brand marketing
Engage your customers via audio offers, promotions, product updates with a multi-level IVR.
Save your agents’ & customers time by adding basic queries solution in your multi-level IVR panel.
Gather product related data of your customers by appending audio-based questionnaires into your multi-layer IVR.
Route your customer calls basis their geographical location to personalize your customer calling experience.
24X7 availability to your customers
With an IVR, customers can connect with agents even after business hours. All they need is to dial business number after that their call gets routed to the concerned departments and available agents at that time. In case of unavailability, customers can drop a voicemail with their mentioned name and number.
Multi-driven menu system
Multi-Level Interactive Voice Response (IVR) systems can add multiple menus basis business requirements. Callers are asked to choose an option from audio menus and then based on their selection are given another set of menus. As a result, calls get routed to the right departments and concerned agents in a minimal amount of time.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.