Category: Business Insights

Customer Service: What it is & How to Master [Guide + Examples]

Customer service is vital for any successful business & growth story. To master the art of customer service, here is a complete guide with real brand examples.

Guide for writing perfect automated customer service emails

A guide to level up your customer experience and boost sales and revenue with the power of automated customer service emails.

How to support employees dealing with emotionally difficult customer calls

Difficult customer calls lead your sales-support agents to burnout. Explore how you can support them to successfully deal with such calls without stress.

Your guide to managing a business project remotely

Managing a business project can be challenging if you’re new to remote working. With the right project management strategy & tools, you can get it all done.

How to convert your callers into customers

Who doesn’t want to own a stupendous number of customers for their business? Business is all about customers taking care of the existing ones and simultaneously finding new ones. Either of these tasks isn’t easy but they are very crucial and no one can afford to ignore their importance.  A business owner knows how important […]

Benefits of missed call solution that you never knew existed

Having a business means staying on your toes at all times. Be it asking for reviews, or fetching prospective clients as an owner you and your team have to run behind them. However, the situation can be changed with the use of missed call solutions. Not many are aware but the missed call fix is […]