Category: Business Insights

5 quick ways to motivate your business calling agents

Your business calling agents are the front-line customer service providers. Dealing with high-volume calls from customers regularly is no joke. The call center agents have a huge responsibility on their shoulders and are more likely to be burnt out most of the time. Thus call centers have the responsibility to give an extra dose of […]

11 Best Online Sales Courses To Upgrade Your Selling Skills [Free + Paid]

Sales is tricky but with guided techniques, you will level up a notch to stay in line with the changing dynamics of the sales field and impulse-driven customer preferences. Here are the sales courses that will help you climb the higher scales

11 Ways to Deliver Excellent Customer Service [With examples]

Every time you lose a customer, you also lose a chunk of your business. Stop losing customers by using these 11 ways to deliver excellent customer service.

8 Essential Ways To Get Customer Feedback with Less Effort [With Infographic]

In a world where consumers’ purchasing pursuits are glaringly impulse-driven, retaining the customers seems much more far-fetched than attracting them.  This makes it almost imperative to ensure you persistently get customer feedback about the product. It is no less important than providing them with good quality and services. Every business leader wants to provide the […]

99+ Best Customer Service Quotes to Keep You Inspired

Looking for inspiration to deliver your best customer service? Our handpicked collection of best customer service quotes & practices can help. Check it out.

Why Customer Service is Important [13 Reasons Too Good to Ignore]

Why is customer service important for your business? Here are 13 reasons to convince why you need customer service for your small business right away!