MyOperator: Business Call Management System on Cloud

Cloud-based Outbound Call Center Solution for Your Business

Outbound call center solution provided by MyOperator is a cloud-based platform that empowers sales teams to call business prospects and existing customers. Calls can be made to build relationships with new prospects and convert them into customers, answer sales and support queries of existing customers, conduct a survey over the phone, or pursue other telemarketing activities.

Manage large call-volume with click-to-call dialer and smart follow-ups.

Set-up remote sales teams; make business calls from any location, with any device.

CRM integration for personalized calling experience and better productivity.

Mobile application to manage sales calls on-the-go, right on smartphones.

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Benefits of Outbound Call Center Software

Let Your Sales and Support Teams Work From Home or Anywhere

Gone are the days when your sales and support executives had to make calls sitting in their cubicles to make calls to their prospects or attend customer support calls. With a cloud-based best outbound call center solution, you can empower your sales and support employees to work from any location with any device. The MyOperator outbound call center solution is VoIP-activated, which means you can make calls directly from the web panel. VoIP technology makes it possible to handle calls with a mobile, tablet, or PC—no need for any hardware set up or desk phones.

Level up Sales Personnel Productivity

A cloud-based outbound call center solution makes the best sales calling software. With modern features like click-to-call, CRM integration, and live call transfer, an outbound call center makes it a breeze for sales staff to make and keep track of sales calls. The click-to-call feature allows agents to connect with prospects in one click without manually dialing the number. With CRM integration, agents can see customer details and account history on their screen without manually searching for it. Sales call recording feature of outbound call center also makes it easy to perform a quality assurance review of the current agents and provide necessary guidance and training to old as well as new agents.

Zero Upfront Set Up Cost—Zero Maintenance

The outbound call center software provided by MyOperator is based on the cloud and doesn’t need any hardware setup. Thanks to its cloud-based management, you don’t have to incur any charges to set up an outbound call center from MyOperator. The entire setup is done online and can be completed in a few minutes. All the maintenance updates and feature upgrades are delivered over the cloud—think how you update your smartphone apps; managing an outbound call center is that simple— and you don’t have to worry about maintenance, ever. With the pay-as-you-go model of cloud-based outbound call center, you only pay for calls you make. No hefty charges. No requirement for any boxes, servers, wirelines, or desk phones!

Sales Calls : Inbound & Outbound Call Management

Sales calls work both ways – Sometimes your sales team reaches out to prospects while at other times, your customers-to-be reach out to you. Call center solution provided by MyOperator can work as an inbound and outbound call center solution and can also take care of inbound sales calls, thanks to its built-in features for incoming call management. To efficiently manage inbound calls, you can set custom IVR along with welcome greetings. Smart call routing facility of the call center also comes to the rescue in transferring calls to the right agent based on factors like time, location, preferred language of the caller, and several other things. During business hours, calls can be connected to the agent. During off-hours, callers are provided with the option to leave a voice message so that your sales team can follow-up on missed calls on the very next day.

Instant Scalability as Per Business Growth

As your business will grow, you will need to hire more agents to take care of sales calls. While traditional call centers make it extremely hard to add new phone lines to the setup because of the hardware requirements, that’s not the case with cloud-based outbound call centers. Once you start using the MyOperator outbound call center for your business, adding a new sales agent becomes as easy as adding a new person to your smartphone’s contact list. All you need to do is log in to your live panel, add name, role, and phone number of the new agent, and verify with OTP! The entire process of adding new agents to the outbound call center takes only 2 minutes, non-techie way.

Generate More Leads and Grow Revenue

Giving timely calls to prospective customers and clients is a crucial factor in converting leads into customers and generating revenue that fuels business survival and growth. All the benefits that cloud-based call centers offer help your sales agents to timely call the prospects and manage effective and efficient follow-ups with a personalized approach. With modern features of a cloud-based outbound call center, your agents can call more customers and get more conversions. With MyOperator inbound and outbound call management mobile application, your agents can connect with your business prospects on-the-go, right on their mobile, ensuring 100% timely response, better conversion, and growing revenue.

Trusted by 12,000+ Customers

Outbound Call Center Features

Click to call

Make sales calls with one tap without the need to manually dial the contact numbers.

Live call transfer

Transfer line from one agent to another without disconnecting the call.

CRM/Whatsapp Integration

Integrate with CRM, WhatsApp API, or other tools for maximum team productivity.

Remote teams

Empower your sales and support agents to work from any location with on-the-go call management.

Call recording

Built-in sales calls recording software for quality assurance and training purposes.

Live panel

Get daily call reports, monitor agents’ performance, and track ongoing calls in the live dashboard.

Choose The Platform Trusted By Thousands Of Businesses

4.5

4.3

4.4

What Makes MyOperator the Best Outbound Call Center Solution Provider?

Premier Customer Support

At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 12,000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your outbound call center, you can always call us toll-free at 1800-123-7774 and our customer support team will be with you with a solution.

Enhanced Service Reliability through Redundancy and Uptime

With 99.9% uptime and multi-geography redundancy, MyOperator boasts near-zero outage time, ensuring that your services remain consistently reliable. This strategic setup enables the system to reduce service disruptions, ensuring sustained operational continuity and an enhanced level of reliability for customers. The integration of multi-geography redundancy improves call center's resilience to possible disturbances across different geographical locations, enabling a consistent and dependable communication channel for seamless customer engagement.

Customer Speaks

MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.

Anuraag Tapkir

Recruitment Manager, Amazon

ITC ABD has been using cloud telephony services of My operator from 2019 onwards. The integrated services and support offered by them are very satisfactory

Dr.Anita Sharma

ITC ABD

The Amazon - MyOperator Success Story

How MyOperator streamlined Amazon's recruitment process with a comprehensive cloud-based call management solution

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Frequently Asked Questions

We are here to answer all your questions regarding the outbound call center and how it can help your business. If you have some other questions, visit our support center.

Difference between outbound and inbound call center?

In an outbound call center, agents make calls to customers or prospects, while in an inbound call center, agents receive incoming calls from customers seeking assistance or information.

How to start an outbound call center?

To set up an outbound call center, you will need the right outbound call center software, a team of trained agents, and a strategy for outbound telemarketing. Ensure you have the necessary outbound call center solution in place for success.

How to improve outbound call center?

To improve your outbound call center, focus on agent training, monitoring, and using the best outbound call center software to streamline operations and enhance productivity.

Why use an outbound call center?

Outbound call centers are used for proactive customer outreach, telemarketing, lead generation, and sales. They help businesses reach their target audience, increase sales, and provide valuable customer support.

What is outbound call center software?

Outbound call center software is a tool that helps manage outbound call management, including outbound calling software features for remote teams. It's a key component of any successful outbound call center setup and plays a crucial role in achieving the benefits of outbound call center software.

12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating

#1 Ranked in India's Cloud Telephony Leadership Matrix