Simultaneously forward your live calls to multiple departments or agents with live call transfer.
Swift customer care support enabling users to manage multiple calls hassle-free.
Enable your users to transfer calls to the right department/agent with the live call transfer feature.
Quickly transfer the calls to the right departments and deliver a smooth customer experience.
Transfers your ongoing call and assure an upgraded and easier business communication.
Ensures real-time round the clock business availability by providing prompt customer support.
Easy routing of calls
The live call transfer feature gives your users the opportunity to share calls effectively to the right departments and right agents. Therefore, it is an important feature that saves users’ time on call. MyOperator live call transfer feature also gives the facility for the users to connect swiftly to the agents with less wait time on call. Therefore, this feature is essential in swift customer query redressal. It not only saves the time of your agents but also improves your team’s efficiency.
Faster redressal to customer queries
Live call transfer enables fast customer query redressal. Your agents can transfer ongoing calls to different departments or agents in friction of time. This is, therefore, is the biggest facility that can be availed using the live call transfer feature. Businesses can ensure an improved experience to their customers, which is the basic requirement for the growth and betterment of any business.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.