IVR service will help your business grow
Interactive voice response is a cloud-based technology that enables your callers to interact with your business and get required information through a combination of voice and dial pan inputs.
Never miss a call ever again!
Use customized greetings and messages for your customers.
Help your customers contact the right person directly through their dial pad inputs.
Enjoy smart and advanced features such as multi-level IVR, call recording, call routing, and many more.
Convert callers into customers by giving them a delightful calling experience.
Customers in 97+ countries
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Time is money and IVR saves both
IVR service is one investment that you will never regret making. IVR service is cost-effective and it saves both your and your customer’s time. Every time a customer calls, they will hear personalized greetings along with the IVR menu options. They can then give dial pad inputs according to their requirements and can retrieve the desired information or connect with the agent if needed. This process saves time as having IVR service ensures that your customers get what they want according to their dial pad inputs. Now your customers do not have to poke you again and again for the support.
Make calling more professional
Greet the customers in a very professional way. Create customized yet professional greetings to enhance client engagement along with directing them to the right agent or department as per the dial pad inputs. Don't lose out on any customers even throughout non-business hours. You can even have your greetings played according to the events happening around you. For example, during the festive season, you can let your customers know that you will be able to address their issues through your greetings. Doing this can facilitate the caller to understand when to contact you instead of keep making an attempt to get in touch. IVR service helps in avoiding any such situation which may irate customers or result in their loss.
Never miss a call with advanced IVR features
Are you tired of missing out on important customer calls? Or do your callers abandon the call before your agent could pick it up? If yes, then you need IVR service for your business right now! With IVR service you won’t miss a call ever again. Your callers will not have to wait and then eventually abandon a call because of the smart call queue feature of the IVR service. Many more features like call routing and on-hold music will help you keep your customers engaged. Use IVR service and never miss a single call again. Make your customers happy and let your business flourish.
Delight your callers
The first impression is the last impression, indeed. If your callers have a good experience in their first call itself, they are more likely to call again and might even buy your product. Having IVR service will help you make all the call experiences of your customers pleasant and smooth. With IVR service your customers will not have to wait in calling queues to get in touch with your agent just to find out that they are not the concerned agent for the issue. They can simply put their inputs in the dial pad through voice response and connect with the right agent directly. The simplicity and ease that come with IVR service are what will make your customers and eventually your business happy.
Let your staff take calls from anywhere. No need for a centralized office with IVR service.
Record all the calls and use them for giving feedback, suggestions, and training to your staff.
Get easy contact management and increase productivity with CRM integration.
Facilitate your customer with multi-level IVR which caters to their needs according to their dial pad inputs.
Get detailed call reports and keep a track of the number of calls, total time devoted by an agent, and much more.
Route your customers’ calls to the concerned agent according to the issue presented.
Keep an eye on all the calls and track them from our dashboard.
Witness the real-time activity through our progressive online live panel.
On hold music
Make sure your customers do not abandon calls by keeping them engaged.
Maintain the privacy of both your customer and your agent by hiding each other’s phone numbers.
Make unlimited outbound calls to your customers and prospects with very minimal manual efforts.
Make calls to your customers in just one click without having to type the number manually.
Premier customer support
At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 7000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your IVR service solution, you can always call us on +91 92129 92129 and our customer support team will be there for you.
IVR service with smart features
The IVR service solution provided by MyOperator comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator IVR service solution is hosted on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides an online setup of IVR service. Once you sign up, our team will set up an IVR service solution for your business in less than one business day.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.