Call automation system for transforming & automating business communication
Businesses often look for tools which would bring automation to their routine operations, increase the efficiency of their employees, and reduce the extra time otherwise spent in repetitive tasks. According to a report from McKinsey, 29% of customer service agent duties have the potential to be automated with technology. Reference: Boomtown Well, at least, 6/10 […]
Bulk SMS Service: Business magnet you need in 2024 for a faster growth
You must think that gone are the days when people used to send a personal message through SMS. Nowadays all the conversations take place via social media platforms like WhatsApp or Facebook. However, as per the latest stats, an average of 20 billion text messages are still being sent daily this year, translating to 7.3 […]
Business call recording solution: the winning combination
While running a business, we come across several issues which could be too small to notice but are significant when they occur. Some of those few instances which I can recall are: >> Customer is complaining about the unsatisfactory resolution he was given by one of the agents in your team. The agent has his […]
International virtual number for global business presence
Businesses today are moving beyond the boundaries and are aiming to imprint a global footprint for their brand. The target audience of the businesses is located in different continents and are no more confined to a particular geography. However, is selling business beyond the borders that easy? Yes, one can definitely sell without a hitch. […]
Remarketing: What, why and how
– Do you see your unpurchased shopping cart items in your emails or on display ads? – Do you get promotional SMSes/emails from that store you once purchased at? – Do you see that one particular image/video ad repetitively? I’m sure. Some of these experiences would be quite familiar to you. This definitely isn’t a […]
End your hunt for the best cloud telephony provider
“It’s been a long time since our operations department started looking for the best cloud service telephony provider that could fit our checklist but we haven’t been able to come up with a feasible option yet. It’s high time we got rid of our old PBX system, and moved our phone system on cloud. It’s […]
