What is IVR full form?
IVR full form is Interactive Voice Response and it is a product of cloud telephony technology. It addresses your customers calling on your IVR number, collects the required information and routes the call to the relevant executive. With IVR, your caller can directly connect with the department of their concern basis their selection in the keypad menu. It saves the need for your executives to manually handle or transfer the calls and assures faster on-call resolution.
Why is IVR important?
IVR is important for businesses today as it brings the required automation and easier to their call handling. It majorly eliminates the manual effort of your team used in handling and transferring the calls. It brings in team mobility as your incoming calls are routed to your executive’s mobile phones. This call routing is done basis the caller’s selection in the IVR menu, hence the IVR full form, Interactive voice response.
How do you use IVR?
An IVR call is an on-call connection established between the caller and your executive. It facilitates your team to take calls directly from their mobile phones, eliminating their dependency on landline phone systems. Your IVR business number will be promoted in front and calls will be forwarded to different agents parallelly, minimizing the chances of missing any business call. You can use IVR for your sales or support calls or even for marketing purposes.
Which is the best IVR provider?
MyOperator is the best IVR provider in the Indian market as we assure you round the clock customer support, online panel with real-time updated logs, 99.9% uptime of your calls, geographical redundant networks to guarantee minimal call drops of your business number. Our IVR solution is built with the latest security measures which confirm 100% protection of your customer data.
Take the IVR demo
Sign up with us for a quick demo of IVR service with your email id and phone number.
Talk to our expert
Our expert will connect with you and explain to you about the working and benefits of IVR
IVR will be activated
As per your requirements, your IVR will be activated after your payment and KYC completion.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.