What is telemedicine?
Telemedicine refers to the use of technology by a healthcare professional to examine and treat patients. This is smart of treating your customers. Telemedicine has also proved to be beneficial in the wake of the COVID-19 pandemic.
Diagnose and treat patients in distant areas.
Never miss a patient’s call.
Maintain a healthy work and life balance.
Help more patients in less time.
Tackle emergency situations with ease by being just one call away for your patients.
Remove geographical barriers for your patients.
Make the healthcare sector vast and readily available to the needy.
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Increases access to care and saves time
More time means more patients you can give care to. Gone are the days when you would have to wait for your patient to come over and get checked. Now you can simply schedule your appointments back to back because of telemedicine. Moreover, because of telemedicine, you can take in patients from anywhere around the globe. Overcome all the geographical barriers with telemedicine and help the needy be it someone in remote rural areas or someone in another nation. The distance is not a barrier when it comes to telemedicine.
Get satisfaction from your work
The times are challenging and the competition is tough in every sector and especially in the healthcare sector. You might sometimes feel that you are unable to give your best because you are examining fewer patients than you know you possibly can. Or you are unable to balance your work and personal life. Well, telemedicine has it all solved for you. With telemedicine, the healthcare sector can reach new heights and you personally can achieve your targets too. You can examine more patients as well as maintain a balance between work and personal life. Telemedicine has it all sorted for you.
Give satisfaction to your patients
We all have a hectic lifestyle and because of that, we tend to ignore our health. Your patients must be busy too and sometimes might even forget to come for the appointment. Situations like these will waste both your and your patient’s time. However, with telemedicine, such circumstances can be avoided. Your patient does not have to travel all the way to meet you for consultation. You can simply coordinate with them through cloud telephony as well as remind them regularly to tackle care. The use of telemedicine makes it easier and convenient for your patients to engage in healthcare as they can get your real-time services anytime.
Better care quality and reduced healthcare costs
Having hospitals full of patients is definitely not what we all want. Through telemedicine, the number of patients can be reduced in hospitals and maximum patients can be treated in the comfort of their houses. As one can access healthcare service anytime and anywhere through telemedicine the problem would be detected early and can be treated better. Furthermore, telemedicine also saves extravagant expenditures on healthcare. Telemedicine is the perfect way of providing quality care while both you and your patients are in comfortable environments.
Multi-level IVR can facilitate your callers as they can get in touch with the desired personnel/doctor without wasting any time through the combination of real-time voice responses and dial pad inputs. This will help your patients to avail your services at the earliest even in case of an emergency.
Missed Call feature
This is a feature that will ensure the convenience of both you and your caller. Your caller can leave a missed call and you can get in touch with them whenever you will get time. Because of this your patient would not have to stay on hold while you are busy and you won’t have to worry about call management while examining your patients.
As our number is hosted on the cloud it won’t need any physical set up and you can get your number within a few minutes. Moreover, all your data will be stored in the cloud and you would easily be able to access all information.
You must treat so many patients in a single day and remembering details of everyone’s health and issues is practically impossible. MyOperator’s call recording feature of cloud telephony will make things easier for you. You can simply access the call recordings and get an idea about the patient’s issues before getting in touch with them again.
A toll-free number is basically a cloud-hosted number on which your callers can call for free. Having this number will be helpful in case of emergency as well as your patients can call you without any limitations.
Customized greetings before IVR can help in making your caller’s experience more personalized. Moreover, you can change your greetings as per the occasion. This will make your patients’ calling experience more professional.
Premier customer support
At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 7000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your cloud telephony system for telemedicine, you can always call us on +91 92129 92129 and our customer support team will be there for you.
Cloud telephony with smart features
The cloud telephony system provided by MyOperator for healthcare and telemedicine comes with rare features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator telephony system for the healthcare sector is hosted on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides an online setup of the telephony system for telemedicine. Once you sign up, our team will set up the system for your services in less than one business day.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.