Ultimate Guide | 360-Degree Customer Reach with 1800 Numbers, Chat Bots & WhatsApp
High-growth businesses are always on the lookout for customer reach opportunities. They use systems to track their consumers’ comments, both positive and negative. Predictive analytics is another tool they employ to determine what their customers want. They also depend on marketing automation technologies and customer relationship management (CRM) systems. As a business leader, you build […]
MyOperator Got Recognized As The Leading Affordable Call Center Software By Gartner
We are delighted to share that MyOperator has been acknowledged by Gartner’s Software Advice, a prominent platform assisting businesses in their software purchase journey. In its latest report, Software Advice has featured MyOperator among the 7 top-rated affordable call center software solutions. Based on verifiable user ratings and price data from vendor websites, the research […]
How to Add a WhatsApp Chat Button to Your Website | Step-by-Step Implementation Guide
Gone are the days when live chat widgets were a must-have to provide real-time customer service. Why has the WhatsApp chat button surged in popularity and effectively replaced traditional live chat systems? The answer lies in its simplicity and familiarity. WhatsApp is a platform that nearly everyone uses, making it a comfortable and preferred communication medium […]
Best WhatsApp Business API Use Cases in Education Industry- Insights By Shivam Dikshit
Just think about it: the way we communicate every day, personally and professionally, has drastically changed, right? It’s like, one minute we’re all about emails and websites, and the next, boom, social media takes the throne. But now, even that’s getting a bit old school. The spotlight? It’s shining bright on WhatsApp. And in this […]
Ramadan-Special WhatsApp Campaign Ideas for Businesses to Engage Customers Effectively
As Ramadan approaches, businesses are presented with a unique opportunity to connect with their audience on a deeper level. Before diving into whatsapp business campaign ideas, it’s crucial to understand the Ramadan shopper. This period is marked by a significant surge in shopping, as consumers seek gifts for loved ones and items to celebrate Eid […]
Ultimate Guide To Mastering IVR CallFlow To Improve Customer Satisfaction
IVR – Instagram Viral Reels are fun and addictive, isn’t it? But to scale your business with unparalleled customer support, you should really look out for this game-changing IVR – Interactive Voice Response. Speaking of, in this ever-evolving dream of customer service and call center software, IVR technology has emerged as a lucid force, reshaping […]
