It’s a collab-o-clock! Who do we have? It’s MyOperator and Wow! Momo, ready to hit the floor. Wow! Momo has entered into a partnership with India’s most trusted cloud call management platform, MyOperator to scale up their customer communication.
Addressing the partnership, Wow! Momo General Manager – IT, Mr Kunal Chakraborty said, “Wow Momo is happy to partner with MyOperator to better manage our customer communication. The best part is it’s quite easy to integrate MyOperator services and customize the solution within a day”.
Wow! Momo and MyOperator: The journey to create greater customer value
MyOperator aims to combine technological intelligence with consumer value to drive efficiency and scalability in business communication. Wow! Momo’s collaboration with India’s first end-to-end call management solution will aid in the development of a fully integrated ecosystem in which global growth is the goal. Through this partnership, the two intend to push the boundaries of seamless ordering and customer communication for all momo fans across India
Founded in 2013, MyOperator has enabled easy communication for thousands of large brands as well as SMEs through its state of the art cloud telephony platform. MyOperator is placed in the Champion category on India’s cloud telephony leader matrix. It enjoys a rating of 4.5 on Google with over 1000 brands reviewing it.
Rimjhim Ray, VP Marketing, MyOperator added, “As a fast-paced cloud communication platform, we are committed to making business interactions really simple and scalable. So brands can leave the hassles of communication technology to us while focusing on their core objective of serving customers better”.
Sneak-Peak into both the homegrown brand’s journey so far:
About Wow! Momo
An Indian fast-food restaurant chain headquartered in Kolkata, West Bengal, India, Wow! Momo specializes in momos, dumplings, as well as Tibetan and Nepalese specialities.
They have 16 distinct types of momos for both vegetarians and non-vegetarians. Wow! Momo is India’s best fast-food chain and the country’s fastest-rising momo franchise. Wow! Momo was founded in 2008 by Sagar Daryani and Binod Homagai with the simple goal of providing a food encounter that would leave their clients with only one term “WOW!” Butter Masala Momo, Cheese Momos, Darjeeling Momo, Sizzlers and other mouthwatering delicacies are available from Wow Momo.
The taste of momos provided by this fast-food restaurant is more desired than ever by Indians, leading to the establishment of 812 locations in over 18 cities in India, valued at 1860 crores. As well as provide 24*7 support to manage and run Momo Dealer activities. It doesn’t end here, Wow! Momo has taken a step ahead to enhance its customer communication by partnering with MyOperator.
Another promising Indian brand, MyOperator was founded by Ankit Jain with the goal to assist businesses in using cloud telephony to better customer call management and engagement. From a team of just five in 2013, it has grown to a family of 180+ professionals and counting.
MyOperator was founded on the idea that every client call represents a possible marketing opportunity. Its products like the IVR system, cloud call center, Dialer app, etc assists organizations in managing, tracking and optimizing each customer call, as well as improving the consumer calling quality.
Did you know? MyOperator has partnered with the Government of India to provide superior cloud telephony services for Prime Minister Modi’s radio talk show “Mann Ki Baat.” MyOperator has partnered with the initiative to manage the newly launched toll-free number 1800-3000-7800 using its sophisticated technology framework. This program aims to help residents who want to register their complaints, or opinions for the Prime Minister to respond on Mann Ki Baat.
In one such monthly Mann ki Baat session, Prime Minister Narendra Modi emphasized that citizens must help make India self-sufficient or atmanirbhar and go with “vocal for local” in order to help the country.
What better way to celebrate and join the “Vocal for local” cause with both potential homegrown brands (Wow! Momos & MyOperator) on board? Isn’t it?
How QSR and restaurant leaders leverage MyOperator to communicate better:
- Use MyOperator’s resources like the IVR system and cloud call center to handle order bookings
- Manage communication with remote delivery partners through the dialer app
- Integrate SMS, Whatsapp and call to build omni-channel communication
- Run automated marketing campaigns through outbound dialing
Are you ready to streamline your customer communication?
Schedule a demo and partner with MyOperator today.