How an IVR Solution Can Help Businesses Combat The COVID-19 Crisis
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Responsible business organizations are taking all possible measures to ensure the continuity of operations, despite the global Coronavirus pandemic threat. The advent of technology has surely made life easier – remote work is no longer a dream, and most companies have already taken steps to facilitate work-from-home. COVID-19 has led to dramatic changes in the […]
9 perks of utilizing IVR for business communication
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Operating a business organization is certainly not an easy task in the current competitive environment. Business owners need to simultaneously manage a million tasks and ensure that their precious resources are utilized to optimum capacity. One major aspect that can make or break a budding business is the way it handles its internal and external […]
How to adopt an IVR system ? (Complete Guide )
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IVR System is becoming a necessity for small and big businesses alike, and in this blog, we will talk about the IVR system setup and its various technical aspects i.e. how to set up a customized full-fledged IVR system from scratch for business. We will cover the aspects of how this setup will be working […]
8 traits of the best IVR Service Provider that can give an effective edge to your business
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There are multiple integrities before choosing the best IVR service provider for business to unfold but before considering the details, let’s consider the following example: This is the story of an aspiring entrepreneur. He wants to set up a call center consisting of 10 people. He is facing challenges such as what will be the […]
13 Reasons why Your Business needs Hosted IVR Solution
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You may ask why business need a Hosted IVR? Starting a new business is tough however managing business efficiently is the real backbreaker. And to manage business constantly; one thing that needs to be maintained is handling business calls as 80% of all business communications take place over a phone call. Surprisingly, most of the […]
What is IVR? Guide to Everything You Should Know
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IVR has always been on the list of top most important subjects for businesses and marketers from the telecommunication industry. No matter how much alreadyhas been written on it, the upgrades and added advantages are ever-growing. Being from a cloud telephony industry, IVR is one of the most vital features we provide to the businesses […]