What is US virtual number?
US virtual number comes along with an IVR which helps you map different departments and agents and remains available 24*7 for your customers. Best thing about MyOperator’s United States virtual phone number is it handles large call volume and tracks all your business calls. Furthermore, it’s simple to start with and setup can be done in less than 30 seconds.
Help US customers identify your location
United States virtual numbers come along with USA local area codes that help businesses create a local or national presence throughout the United States. It helps your customers understand where your business is based in. Thus, the United States virtual number gives your business local acceptance and credibility.
Serve regional US customers more efficiently
Initial few digits of your local business phone number will be the same as the phone number of your US regional customers. So, if your business is based in California, people living in California are more likely to buy your product when they see a california local number. Thus, your callers associate themselves more closely with your business even if you have recently expanded to California.
Track your business calls and get insights about individual agent’s performance and marketing ROI.
Record all your USA business calls, monitor them and measure individual agents’ performance efficiently.
Forward all your incoming business calls to concerned departments and agents automatically.
Leverage the automated database created while using your American virtual phone number.
Different number for different marketing campaigns helps in better marketing analysis.
Handle your business calls efficiently even during peak hours with automatic call routing.
Transfer live calls to other agents
This virtual number feature significantly contributes to customer experience as it enables the agents to directly transfer on-going calls to another agent’s mobile phones without disconnecting the call. This is possible even if the agents are outside the office premises and at distant locations.
Get 24*7 customer support
We are available round the clock to help our customers. Be it just a query or any technical issue, customer support is available 24*7. We make sure that you do not face any hindrance in your business because of us. We understand that all your customer calls are important, and even a single issue needs to be addressed urgently.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.