Suitable Toll Free Forwarding for your Business

What is toll-free forwarding?

Toll-free forwarding is a cloud-based service that enables your customers and clients to call you toll-free from any location. All incoming calls on the toll-free forwarding number are forwarded to your local agents.

Get calls from international customers and clients.

Forward calls to landlines or mobile phones of remote agents.

Set up customer support in any country without office presence.

Make it easy for customers abroad to connect with your business.

Example: If you purchase a US toll-free number from MyOperator, your customers in the US can call you toll-free and you can forward those calls to your support agents located in India or any other country.

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Benefits of toll-free forwarding

Easy setup. Easy account management.

With MyOperator, you can activate local or international toll-free forwarding service in less than 3 minutes. All you need to do is sign up online and provide your email ID and phone number. There is no need to set up any hardware or spend anything on capital expenditure. You can get started with your mobile phone and an internet connection – getting with toll-free forwarding is that simple. Thanks to cloud-based management, you don’t need to worry about maintenance as well. All the feature updates and upgrades are delivered seamlessly over the cloud. There is neither any downtime nor any technology hassle. Today, toll-free forwarding is a plug-and-play kind of service. You create an account and get it up and running in minutes.

Get an edge over your competitors

When it comes to competition, there are two possibilities regarding toll-free forwarding. The first possibility is that your competitors are already using a toll-free forwarding service. In that case, you must use toll-free forwarding for your business as well to not lose customers to the competition. The second possibility is that your competitors are not using toll-free forwarding services. Well, in that case too, you must use toll-free forwarding to have an edge over your competitors. By making it easy for your customers to contact you, you will not only attract new customers but will also have an opportunity to convert existing customers into loyal fans.

Better customer experience. Better sales.

With toll-free forwarding numbers for foreign countries, you can enable your international customers to call you at zero cost without having to worry about international dialing codes. Once you start using toll-free forwarding numbers for your business, all your international customers can pick-up their phones and dial the 1800 number allotted to your business. In a few seconds, they can be connected to your local support agents sitting miles away and get the information and support they are looking for. 24*7 support system enabled by toll-free forwarding service creates a better customer experience that can boost your sales as well as revenue.

Create a virtual presence in any country

Today, we live and work in an era of the digital world and remote working. To create a presence in your country and provide support to customers, you don’t have to have an office there or maintain any physical presence. With a toll-free forwarding service provided by MyOperator, you can let customers in any country to call your support agents working in any location. If you have customers in different countries, you can set up a toll-free forwarding number for each country. With toll-free forwarding service, your customers don’t have to spend a penny to contact you and get help whenever and wherever they need.

Boost marketing campaigns with toll-free forwarding

Toll-free forwarding can give you an unfair edge when it comes to marketing, especially in an international market! You can display your toll-free forwarding number on billboards, print and digital advertisements, and marketing campaigns of any format. Ads with toll-free numbers have always performed better in comparison to other ads. Also, a toll-free forwarding number’s built-in feature to set up customer IVR and delight customers with welcome greetings creates a good brand image.

Increased productivity, scalability, and flexibility

You can integrate the toll-free forwarding service with a CRM of your choice. This integration allows your support agents to see customer data and history right on their screen for all incoming calls. For better call management, smart call forwarding services transfer the incoming calls to agents based on time, location, preferred language of the caller, and a combination of other factors. Calls can be forwarded to the mobile devices of agents empowering them to manage calls and work remotely. On a toll-free forwarding number, you can map as many support agents as your business needs. All these features make toll-free forwarding a nice combination of productivity, scalability, and flexibility.

Features of toll-free forwarding

Live call transfer

Transfer calls from one agent to another without hanging up the phone.

Call reports

Get daily call analytics and reports on your email and SMS.

Live panel

Track real-time calls activity and manage all call logs in one dashboard.

Call recordings

Record and store all calls on the cloud for staff training and quality assurance.

CRM integration

Integrate customer calls with CRM and other software you already use.

IVR menu

Set customer IVR menu and welcome greetings for better customer experience.

MyOperator is an excellent provider of toll-free forwarding

Premier customer support

At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 12,000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your toll-free forwarding service, you can always call us toll-free at 81029 81029 and our customer support team will be with you with a solution.

Toll-free forwarding with smart features

Toll-free forwarding service provided by MyOperator comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator’s toll-free forwarding service is based on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides instant set up of online phone numbers. Once you sign up, our team will set up toll-free forwarding for your business in less than one business day.

12,000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo

12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating

#1 Ranked in India's Cloud Telephony Leadership Matrix

Frequently Asked Questions

We are here to answer all your questions regarding toll-free forwarding and how it can help your business. If you have some other questions, visit our support center.