What is a cloud phone system?
Also known as cloud telephony, cloud PBX and virtual PBX, cloud phone system is a cloud-based business phone system that helps in managing business calls effectively. There is no requirement of any hardware setup due to its cloud-based technology. The virtual phone system allows businesses to pick up customer calls irrespective of geographical locations. It empowers you to get rid of bulky hardware setup and make your business calling process easy.
Easy scalability with cloud based phone system
While your business grows, the number of employees also increases, thus creates a need to make certain changes. This requires a business phone system that can scale up or down according to business requirements. With a cloud-based phone system, businesses can add as many extensions or numbers they want so that new agents can instantly serve the customers without any problem.
Zero CAPEX with cloud phone service
Cloud-based phone systems work on hosted servers so that there is no need to set up any hardware or software, unlike a traditional PBX phone system. Hence, ensures zero setup cost with maximum efficiency due to its error-free cloud-based technology. Cloud phone system comes with innumerable features like a virtual number, IVR, toll free number, easy to use live panel, and so on.
Monitor your business calls performance in real-time dashboard easily and effectively.
Integrate your business phone system with CRM software & see complete data at one place.
Record your customer calls automatically and use it to enhance your customer calling experience.
Ensure privacy between your agents and customers by masking your number behind virtual number.
Route your customer calls directly to the concerned agent basis their’ input in the IVR menu.
Live call transfer
Transfer live calls to your counterparts without hanging up on your business calls seamlessly.
24X7 support for your cloud phone services
We, at MyOperator firmly believe in ensuring round the clock assistance to our customers. At any point of the day, if you are facing any issue regarding your business phone system, you can get in touch with our dedicated support team and expect your resolution as early as possible. With your cloud phone service, we’ll deliver you the highest quality and 24*7 service.
Advanced cloud-based servers of MyOperator assures business to keep active all the time without any problem. Irrespective of severe weather or climatic conditions our servers will work irresistibly for your business round the clock. Also ensures 100% data safety of your business phone system with SSL certificate security.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.