Playbook: Business guide to setting up a remote call center

Remote work has grown 91% over the last 10 years. To adapt to remote working trends and to add mobility to your sales-support teams, you need to shift from old-fashioned in-office call center to remote call center software aka virtual call center supported by cloud-based call center software. That’s why we prepared this playbook to help you explore: 

• How can virtual call center be an enabler of remote working?
• How can your business benefit from virtual call center?
• How can you select and set up a remote call center software for your business?
• What factors you need to take care of for successful implementation of remote call center.

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