Category: Customer Success

Success Story: Voice + WhatsApp Marketing Strategy with Darkins Chocolate Detailed

Prajnay Garg, the Founder and CEO of Darkins Chocolate, shares his experience and strategies at the “Hook Users With WhatsApp Bots – WhatsApp Wednesdays by MyOperator” webinar.  Under his leadership, Darkins Chocolate has leveraged a unified WhatsApp and voice communication channel to transform their customer engagements. Let’s dive into how Darkins Chocolate is tapping into […]

Scaling Your Education Brand: Steal Strategies from Aakash’s VP Farooq Khan

The recent CXth Sense webinar hosted by MyOperator, titled “Keeping Students Hooked – CX Strategies for the Education Sector,” serves as an expert guide for those navigating the complexities of educational engagement.  Farooq Khan, VP of Admission Support at Aakash Education, brought to the table his extensive experience in admissions and student engagement, highlighting the […]

“Student Feedback Helped Us Scale Big” – Learn From PrepMed NEET’s Dr Debajyoti Kar

In a world where education is constantly evolving to meet the demands of the digital age, MyOperator’s CXth Sense series webinar held on March 7 stands as a transformative moment for educators, administrators, and enthusiasts alike.  Among the distinguished speakers was Dr. Debajyoti Kar, CEO of PrepMed NEET, whose insights into customer experience in the […]

Collecting Customer Reviews Templates? 7 Email Templates You Can Use

Receiving customer reviews has evolved into a marketing strategy since client comments serve as the best social validation and testimonials for your company. Thanks to technology, customers now have a variety of touchpoints where they may give customer feedback whenever and however. However, not everyone is willing to provide feedback, particularly casual consumers who stop […]

Sales Success in Tech Industry, Entrepreneurship & More [With Praveen Singh]

There are 528 million entrepreneurs around the globe. But only a few are able to make their mark and keep their business afloat. Praveen Singh is one of them. He not only manages to establish his business but also made his name in the tech industry.  Find out about his journey in the ‘Sales Wala […]

Sales Success in E-commerce [With Swiggy’s Gaurav Gaba]

The E-commerce industry has been growing manifolds. The statistics not only substantiate this statement but also convey that the dependency on e-commerce is only going to increase. It has been predicted that by 2040, 95% of sales would be through E-Commerce. There are so many big players in the market already, so how can you […]