CX & Sales Analytics Dashboard for Non-tech People | How to Get Started
Customer Experience (CX) is the most significant thing that your business provides, regardless of what it sells. CX is the experience that customers have when dealing with your company. It determines whether people are interested in purchasing from you, how much they spend, and how committed they are to your brand. According to a Forbes […]
What is VoIP? How Startups Are Growing Rapidly With This Effective Technology
VoIP phone systems have indeed transformed the landscape of corporate communications, providing state-of-the-art telecom services that cater to the needs of businesses ranging from nimble startups to expansive corporations. The shift from traditional corporate phones to VoIP systems is not just a matter of simplicity in installation and operation but also a strategic move to […]
The Best and Effective Strategies for Using SMS to Engage and Retain your Customers
The Importance of Customer Engagement through SMS Communication in business is essential. Businesses benefit from establishing rapport with customers, interacting with them, and understanding their needs. Effective communication also helps solve problems and improves customer service in businesses. Customer engagement is another essential aspect of communication for businesses. By interacting with customers and fostering a […]
Learn About 50 Ready-to-Use SMS Templates to Boost Your Business Marketing Campaigns
SMS marketing has gained importance recently as a result of the widespread use of mobile devices and the acceptance of text messaging as a form of communication. SMS marketing involves sending promotional messages, offers, and updates directly to customers’ mobile phones, making it a very effective way to quickly and easily reach a large audience. […]
Differences Between Promotional, Transactional & OTP SMS | How to Set It Up
SMS is evolving into a crucial channel of business communication for a variety of reasons. The world is becoming more mobile-friendly as more and more people use their smartphones for daily communication and transactions. SMS is a popular and practical way for businesses to communicate with their customers because it is a mobile-friendly communication technique. […]
Why Every Business Still Need The Bulk SMS Service
The use of SMS messaging has exponentially increased over the past ten years. Despite what many marketers believe, SMS is still very much alive and well. It’s one of the simplest and most affordable marketing strategies for businesses to build a relationship of trust with their customers. In this article, we will learn about the […]
