10 things your business needs to know about 5G
The 5G technology for business is receiving extensive media coverage across the board, as with any new, highly anticipated technology. And rightfully so, this technology will be genuinely transformative and herald in the next networking era. But what makes 5G unique? What are the potential implications for you, your organization, and the structure of work […]
Too many Customer Complaints? Here’s how you can keep them happy
“The Tuesday delivery was late and arrived on Thursday. What really is happening? Can you explain!!” Does this ring a bell? Do you hear such things on a daily or weekly basis? How to handle a customer complaint? Customer complaints in any business have a place to stay. At times, business owners tend to get […]
7 Shark Tank Memes Small Business Owners Should Swear By for Good
Shark Tank India gave us a lot! Investments, entertainment, knowledge, and most of all some iconic dialogues. Ashneer Grover taught us how to cut to the chase without complicating things. Namita Thapar clearly showed how not to go beyond one’s expertise and make smart decisions. Anupam Mittal was the epitome of calmness, civilness, and smartness. […]
How To Get Maximum Five Star Reviews From Your Customers
Whether you offer the best product or impeccable customer service, it will all be futile if you do not get positive feedback which will eventually help you land more customers. Many businesses today are simply asking for feedback and getting a good response as well from customers. But getting a 5-star review is indeed still […]
7 Crisis Management Tips Small Businesses Should Not Avoid
Most often we try not to plan for anything unfortunate because why even assume in the first place that it can happen? That’s the case with most business owners as well. But today one needs to understand that a crisis can come at any time. COVID-19 is an example. This is where business crisis management […]
50+ Customer Service Statistics & Trends to Plan Your 2024 Better
Customers are a hard nut to crack but once you figure out how to give satisfactory service to them, you will be able to retain them for life. Here are important customer service statistics thank you need to keep in mind while dealing with your customers. 1/ 56% of the people across the globe have […]
