How To Get Maximum Five Star Reviews From Your Customers

Whether you offer the best product or impeccable customer service, it will all be futile if you do not get positive feedback which will eventually help you land more customers. Many businesses today are simply asking for feedback and getting a good response as well from customers. But getting a 5-star review is indeed still […]
7 Crisis Management Tips Small Businesses Should Not Avoid

Most often we try not to plan for anything unfortunate because why even assume in the first place that it can happen? That’s the case with most business owners as well. But today one needs to understand that a crisis can come at any time. COVID-19 is an example. This is where business crisis management […]
50+ Customer Service Statistics & Trends to Plan Your 2024 Better

Customers are a hard nut to crack but once you figure out how to give satisfactory service to them, you will be able to retain them for life. Here are important customer service statistics thank you need to keep in mind while dealing with your customers. 1/ 56% of the people across the globe have […]
8 ways to deliver personalized customer service

84% of businesses that put efforts to enhance their customer experience report an increase in income. Explore 8 ways you can also deliver personalized customer service.
7 Proven Ways to Earn Your Customers’ Trust

Today, customers have become digitally enabled, more careful, and skeptical than ever before. It is impossible to succeed in any industry if your target audience doesn’t trust you. By earning their trust, you’ll be able to sell to them and even maintain them in the long term. Knowing how to build trust is essential for […]
8 Mistakes Small Businesses Should Avoid in 2024

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett Your small business is a beginning of a new journey that you are going to witness. But throughout this journey of building a reputation in the market, there […]