What is New Zealand business phone system?
New Zealand business phone system is established on cloud telephony. It is an automated call management system that can handle multiple customer calls simultaneously. Hence, it assists businesses in improving their customer calling resolution. It comes with some absolute features like IVR, virtual number, CRM integration, sticky agent, Tollfree number, call tracking system, Live panel, etc.
On-call disputes reduction
New Zealand business phone system assists managers by providing them with customer call recordings. Subsequently, these recordings can be used in case of handling any on-call disputes between customers and agents. Finally, this will reduce the chances of losing precious customers to competitors and creates a good brand image in front of customers.
Enhanced user experience
Giving top-notch customer experience is one of the essential tasks of most of the businesses as this will create an impactful brand impression at first kind of customer interaction. Managers can improve this user experience by inculcating an IVR solution in New Zealand business phone system. This solution will not only create a professional brand image but also helps in routing customer calls by bringing call automation in your business processes.
Cloud based setup
A complete cloud business phone setup in New Zealand requires you to purchase a virtual number. After all, there is no requirement of setting up heavy hardware based business phone systems, unlike traditional PBX phone systems. Cloud PBX systems are hosted at service providers’ premises i.e. at their data centers. Thus, it will save the hardware installation and maintenance expenses of the businesses.
Realtime call reporting
Data analysis is the ultimate goal of producing effective business call monitoring strategies. New Zealand business phone system provides clear & visualized calling data reports with certain metrics like number of calls received/missed, calling regions, number of calls in a specific department, and many more. In the end, this will help managers in understanding the agents’ performance and analyzing customer product purchasing behavior.
It allows managers to keep a tab on their agents’ performance via tracking their received or missed calls. Consequently, making business calling process more efficient.
Integrate your CRM software like Pipedrive, Zoho, Kreato, etc. with our cloud based real-time dashboard to smoothen your data handling processes.
Full-fledged online dashboard will provide you detailed and real-time tracking, reporting & recording of your business calls.
This is a call automation tool that gives a professional outlook to your business by greeting callers with a voice greeting. Furthermore, routing their calls automatically.
Mask your personal number behind the central business virtual number to maintain privacy between you and your customers.
Ready to upgrade your customer communications?
Free call recording available
Unlike most of the business phone system providers in New Zealand, MyOperator doesn’t require additional charges for the recording of your customer calls. Customer recordings will get stored on AWS cloud storage without incurring any hidden cost. These recordings can be quickly retrieved anytime through the provided real time dashboard. Interestingly, all this would be provided with no extra cost and no hidden conditions.
Round the clock availability
MyOperator assures 24X7 customer support services so that business processes get not affected by time constraints. Our dedicated team will resolve your issues at the earliest. Be it related to basic business phone system setup or complex CRM integrations, our support team will help you out in any phase of difficulty. Just submit a ticket on our support panel or drop us an email on firstname.lastname@example.org
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.
- Constant tracking of customer calls.
- CRM/API integrations
- Call masking
- New Zealand virtual phone number
- Sign up here for your business phone system.
- Add an IVR greeting for your callers
- Add your executives’ phone number to be mapped behind your virtual number.
- Your account will be activated within a day after your KYC and payment completion.