What is IVR software?
Interactive Voice Response aka IVR is an automatic telephony software that serves the callers, gathers their information which has been given by them in the IVR keypad menu and then routes their calls to the concerned recipient. When this voice asks for your input, it forwards your call or in some cases, even plays the next level of IVR menu basis your previous selection.
Automatic call routing
Calls will be automatically directed to the concerned agent basis the caller’s selection in IVR.
24*7 customer availability
Empower your team to assure 24*7 availability for your callers with an IVR software.
An IVR menu that is easy to understand & allows your caller to connect with the right agent only.
Greet your callers in different languages as per your preference through an IVR software.
Assign different extensions to your employees facilitating easier internal communication.
Ensure an upgraded welcome to your callers with a customized voice greeting through IVR.
99.9% uptime of our IVR software
“We value your business privacy. Our best in the industry Data Security measures have built unbreakable privacy and safety barriers of our IVR software. Our Amazon Web Services provides tons of options to enhance data security, such as security groups, encrypted data storage, secure and personalized access etc. We also provide advanced security features such as security groups and network access control lists to ensure a secure IVR software.
Round-the-clock customer support
Our 24*7 awake support team empowers you on driving the best out of MyOperator. Your dedicated Account manager will be there for you whenever you face even a tad of difficulty or tiny doubts about our IVR software. You can connect with our team on call, email, or chat anytime you have any queries related to your IVR software.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.