Use IVR hosting services to level up your call management

Call flow management made easy. Get the cloud IVR solution now to make your customers happy and your business happier.

GET IVR HOSTING SERVICES

Use IVR hosting services to level up your call management
What is IVR hosting?

What is IVR hosting?


Hosted interactive Voice Response (IVR) is a telephony system that helps in call management. It filters and routes calls according to the caller’s response through dial pad inputs to the pre-recorded messages.

Efficient and speedy management of large call volumes.

Reduce the scope of mistakes.

Take up huge pressure of transferring and routing calls away from the agents.

Hosted on cloud 100% online, no physical setting required to set it up.

Filter calls as per the caller’s needs and responses to IVR.

Reduce the waiting time of your callers.

Satisfied customers and productive employees.

100%

Online setup

24*7

On-call support

7,000+

Customers in 97+ countries

Start 3-day trial of IVR hosting solution

Absolutely free. No credit card required.

What will IVR hosting offer to your business?

No setup needed

Let us tell you, MyOperator’s IVR is hosted on the cloud. Which means that the whole system is online. Well, this has many benefits to it. First of all, you don’t need a physical setting for a setup. Secondly, no centralized office is required for it to function. And most importantly, you can now have a remote team set up as the cloud IVR solutions remove the geographic constraints. Your employees can be situated anywhere and they still will be able to function as efficiently and effectively as they would have from an office. Now you can hire experts anywhere for your business without any geographical limitations.

No setup needed

Efficient management of call flow

Being a business owner you must receive a lot of calls every day. Sometimes it might even get so hectic that your agents are so tired of transferring calls and dealing with callers that they want to give up. Well, it all makes sense as the manual effort involved in routing calls can be hectic especially when you also have to resolve the customer queries. IVR hosting services are what comes into play in such situations. IVR system has an automated call routing system that works as per the caller’s input to the voice response. It’s time to ditch your old call management system and opt for the advanced IVR hosting services.

Efficient management of call flow

No more customer support mistakes

Imagine connecting a caller to the sales team when he wants to talk to the support team about an issue. This will infuriate your customer and might even frustrate him to an extent that he might lash out or choose to switch to other competitors. A customer will choose a brand that offers him the best of services and the scope of making mistakes must be zero when dealing with a customer. But sometimes, while transferring calls your agent might end up making a mistake that might cost you a customer. Human error is inevitable and no one can be blamed for the same. But to reduce that you can opt for better services that will help your customers. IVR hosting solutions is that technology for you. It reduces errors as it is a software that works automatically as per the caller’s inputs.

No more customer support mistakes

Happy customers, happier agents & better business

IVR hosting services give it all to you at once. This advanced cloud telephony service makes your customers happy by reducing their on-hold time, routing calls directly to the right department, and reducing the scope or errors. Your agents will be the ones who will be benefited the most as their tiresome task or manually transferring calls have been taken up by IVR. Moreover, as they will now have more time to focus on important work their productivity will gradually increase which eventually help your business. Last but not least happy customers and employees result in a flourishing business and growth.

Happy customers, happier agents & better business

Sticky agent Features

Live call transfer

With IVR hosting you do not have to disconnect your caller while routing calls to the right department or the agent.

Call masking

Privacy is not a concern when it comes to IVR hosting. Use call masking to protect the privacy of both agent and customer.

Call routing

IVR hosting has an automated call routing system that routes calls according to the customer’s dial pad inputs to the IVR.

Call recording

IVR facilitates call recording which is crucial for analyzing agent’s performance and guiding them.

Remote teams

As IVR hosting is 100% Online you can easily set up your team anywhere without constraints.

Live panel

Keep track of real-time activities through the live panel dashboard which gets updated regularly.

Welcome greetings

Make your caller’s experience pleasing every time with the help of customized welcome greetings.

Call reports

Get analytics in an easy form in call reports. You can get these reports daily, weekly, monthly, and even yearly.

Call queue

Use the smart call queue feature with IVR hosting and reduce your callers on hold time.

Multi-level IVR

Using multi-level IVR will facilitate your customers and agents as it will filter out calls smartly and route them to the right place.

CRM integration

Use our CRM integration for the smooth and advanced management of all your contacts with IVR hosting services.

On hold music

Your abandonment rate will be reduced as on-hold music will keep your customers on call by keeping them entertained.

Experience the MyOperator difference

Premier customer support

At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 7000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your IVR hosting, you can always call us on +91 92129 92129 and our customer support team will be there for you.

Premier customer support

IVR hosting with smart features

The IVR hosting services provided by MyOperator come with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator IVR hosting services are hosted on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides an online setup of the IVR hosting solution. Once you sign up, our team will set up our IVR hosting solution for your business in less than one business day.

Sticky agent solution with smart features

Other MyOperator solutions that customers love

IVR blaster

With IVR call blasters, you can call thousands or millions of customers with a personalized message to get feedback, promote your new product or service, inform them about your upcoming event, and so much more!

IVR blaster

Cloud PBX

Cloud telephony is a technology that takes your telephone system on the cloud. Unlike traditional PBX, Virtual EPABX systems can be set up at zero infrastructural cost and zero Capex.

Cloud PBX

IVR System

Interactive voice response or IVR allows your customers to interact with your business anytime, right on their phone. Be available to your customers 24*7 along with adding a touch of professionalism to your name.

IVR System

7000+ Customers Trust Us

Businesses across the globe are using MyOperator for efficient and smooth call management.

Barbeque
snapdeal
lenskart
bharat petroleum
MakeMyTrip
samsung

Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.

Magicpin

This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.

Sodexo

3-Day Free Trial

Sign up to upgrade your customer calling experience.

GET STARTED NOW

Frequently Asked Questions

We are here to answer all your questions regarding the IVR hosting solution and how it can help your business. If you have some other questions, visit our support center.

Where can I get IVR hosting in India?
MyOperator is one of the top providers of IVR hosting in India. You can get your IVR hosting solution from MyOperator in less than one business day. Before buying IVR hosting for your business you can also avail free demo from MyOperator of the same.
The price of cloud IVR or IVR hosting varies depending upon the plan you have chosen. MyOperator offers a huge variety of plans for IVR hosting and you can opt for the package that suits your needs the best and also fits into your budget.
No, you do not need a physical setup or a centralized office for MyOperator’s IVR hosting. MyOperator’s IVR hosting is done on the cloud therefore, our IVR hosting setup is also online. There is no need of a physical set-up or wiring system for the same.
You can get a demo of the IVR hosting for your business from MyOperator. To book your demo, you can sign up online or call on +91 92129 92129.You can also get a free 3-day trial of the IVR hosting with your MyOperator demo account.
If you are looking forward to knowing about IVR hosting for your business then for any more questions regarding IVR hosting please visit MyOperator’s support center or call our team at +91 92129 92129.