Features of a call management system
Virtual number
Assign a centralized contact number for your multiple departments and branches.
Call recording
Record your customer calls and effetively monitor your team performance on calls..
IVR system
Greet your callers with a professional voice message and enhance their calling experience.
CRM integration
Integrate your CRM with MyOperator and get all customer related data in one window.
Call reports
Get daily reports of your incoming, outgoing and missed calls via SMS and email.
Live panel
Monitor your call related activities in real time from MyOperator live dashboard.
Save manual effort and simplify your call management
Easy and full-fledged solution
The cloud-based call management system comprises all the important features required for handling and optimizing your customer calls. The solution tracks all your customer calls, records your customer conversation and stores it on cloud, shows daily call reports both agent and department wise, and more. These features in all makes your customer call management much easier and effective.
Custom and effective reporting
Optimizing customer calls is incomplete without in-depth monitoring and analysis of call reports. Our call management system provides your comprehensive reports of your business calls, both agent and department wise basis their incoming, outgoing and missed calls. This makes monitoring of your team’s performance on calls easier and allows you to make required changes accordingly.
12,000+ Customers Trust Us
Businesses across the globe are using MyOperator for efficient and smooth call management.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.
12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix
Frequently Asked Questions
Got questions? We've got answers. If you’ve some other queries, contact our support centre.
