About MyOperator Call Management Software
Cloud-based call management software is designed on cloud telephony technology and aims to bring automation in business call handling. With the provided software, you’ll have access to features like IVR, virtual number, call recordings, reporting and tracking. This will not only eliminate manual intervention of your team in handling business calls but also take your customer’s calling experience one notch up.
Enhanced calling experience with IVR
With an IVR in place, your customer calls will be routed to your mapped agents’ phone numbers. The IVR provided along with the call management software, you will be able to greet your callers with a professional voice message, provide faster on-call resolution and upgrade their calling experience.
Exclusive features for call handling
Due to the developing technology, call management has become much smarter and automated. With features like sticky agent, real-time updated panel, detailed call logs, smart call routing and others, MyOperator call management software makes your business call handling much easier and simplified.
Brand image with a virtual number
Business contact number speaks a volume about the company’s professionalism and credibility. Having a fancy-looking business number gains the attention of customers and also increases your business recall value. You can have a 10 digit virtual mobile number or 1800 tollfree number for your business.
Real-time supervision of customer calls
Monitoring of team performance on customer calls is a powerful way to ensure agents are providing the best experience possible to customers and prospects. This can be successfully achieved by hearing call recordings and checking the detailed call reports. These call logs will be timely updated on the live panel.
99.9% uptime of your calls and assured security
Our Call Management Software is responsibly designed with Industry-standard Data Security measures that are built with unbreakable privacy and safety barriers. The fact that our product is supported by AWS, it provides premium data security for your customer data, such as security groups, encrypted data storage, secure and personalized access etc. We also have superior security features that help us guarantee you protected software for your call handling.
Dedicated and round the clock customer support
Our dedicated customer support team is available and accessible 24*7 to help you make the best out of MyOperator. You can connect us whenever you face even a tad of difficulty regarding our given call management software. You can connect with our support team on call, email, raise a ticket or chat with us anytime whenever you have queries related to our provided software.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.