Great Tips to Improve Call Center Performance Management

Monitoring and improving your call center performance can be harder, especially if you manage a remote cloud-based call center. There come these tips.
Finding The Balance Between Personal And Automated Outreach

Learn how to use phone, emails, cold calls, and other channels of automated and personalized outreach to garner leads, conversions, and get new customers.
5 Tactics for Remote Employees Who Want to Maximize Productivity

If you are working from home, use these productivity tactics to improve your remote working process, get more done, and achieve a better work-life balance.
Celebrating a quarter of working from home: Milestones & Learnings

It’s been more than 3 months since we have been working from home at MyOperator. Here is our share of achievements and learnings.
15 essential features of best remote call handling solution

Reading the term ‘remote call handling solution’, you might be wondering what exactly is this solution? Well, it would be right to say that this is a call management solution that is remote and doesn’t function with tangible wires or huge hardware setups. The cloud-based call handling solution enables you to attend/make customer calls from […]
Remote Working: How to Create a Virtual Team and Boost Your Business

Remote Working: A business guide to creating a virtual team to let each and every member work from home efficiently and stay healthy during telecommuting.