10 important must-haves for local businesses to succeed in 2021 and beyond

Thriving through 2021 is no joke. If you keep these 10 factors in mind, you can successfully win market and not only survive, but thrive and grow business.
How to Write the Perfect Call Answering Script for Your Business

Every successful business needs to make the customers their top priority. Communication, relationship, and your dedication to customer satisfaction are some of the key elements that will help you gain their trust and loyalty. That’s why you have to make sure all the communication channels are ready to provide customers with the information and feedback […]
5 Ways To Make Your Customers Love You in 2024

It’s 2024! By now, all of us are aware of how important it is for businesses to provide prompt customer support to sustain in the long-run. I’m sure you wouldn’t want your customers to use phrases like these, everywhere they lay their hands on: Instead of covering up the bad reviews, isn’t it better you […]
10 Bizarre Experiences Only Customer Care Executives Can Relate To

Almost every business talks about improving customer experience but do we ever think of strengthening the performance of customer care executives? Your business performance depends on their performance and this is one of the most important challenges of many organizational set-ups. From inquiries to complaints, managing customer touchpoints must be one of your core business […]
Marketer’s Guide On How To Follow up With Customers

Winning over inactive customers can go a long way in building a loyal customer base. Our marketer’s guide on how to follow up with customers can help.
How To Warm Up Cold Calls Like A Pro? [7-Point Checklist]

Want to turn cold calls into warm calls? Follow this 7-point checklist to warm up cold calls like a pro and convert prospects into customers and make more sales.