Finding The Balance Between Personal And Automated Outreach
Learn how to use phone, emails, cold calls, and other channels of automated and personalized outreach to garner leads, conversions, and get new customers.
5 Tactics for Remote Employees Who Want to Maximize Productivity
If you are working from home, use these productivity tactics to improve your remote working process, get more done, and achieve a better work-life balance.
Celebrating a quarter of working from home: Milestones & Learnings
It’s been more than 3 months since we have been working from home at MyOperator. Here is our share of achievements and learnings.
15 essential features of best remote call handling solution
Reading the term ‘remote call handling solution’, you might be wondering what exactly is this solution? Well, it would be right to say that this is a call management solution that is remote and doesn’t function with tangible wires or huge hardware setups. The cloud-based call handling solution enables you to attend/make customer calls from […]
Remote Working: How to Create a Virtual Team and Boost Your Business
Remote Working: A business guide to creating a virtual team to let each and every member work from home efficiently and stay healthy during telecommuting.
5 Call Centre Quantitative Metrics: Ways to Improve
Important metrics to measure effective call management at a call center are both its qualitative and quantitative measures. Here, there are the quantitative ones. The call center performance metrics that need to be measured for a call-center for quantitative metrics, and for a better understanding of the KPIs of call center from a numbers metric […]