All about MyOperator Australia business phone system
Business phone system is an automated call handling panel that helps in managing business calls easily. As it is hosted on the cloud, it does not require any investment in the hardware setup. With business phone system, you can add as many phone numbers behind your business number due to its multiple number mapping properties. It comes with many exclusive features like call tracking, call masking, call recording, call barging, etc.
Excellent customer experience
The business phone system in Australia streamlines data processing by providing accurate information about the product and customer-related queries. In short, it will route the customer calls based on category of the product or service without compromising on its call transfer speed. Thus, it promotes increased customer retention and loyalty which results in enhanced customer experience.
Intelligent call reporting
Gaining insights from data is one of the important aspects for business managers these days. With a business phone system, managers can download comprehensive data regarding calling metrics from live dashboard. Further, use it for predictive data analysis. This will not only help in improvising their sales but also give them the authority to take decisions basis deep data analysis.
Streamlined workflow & increased productivity
Implementing an automated call management system is a great step towards streamlining workflow. Due to call automation agents do not need to transfer customer calls manually. They are also able to track customer calls easily through live panel which will definitely save their time. Further, listen to customer call recording to understand their problems thoroughly to reduce the on-call dispute percentage.
Great brand reputation
When it comes to sustaining business growth, one thing that is necessary to maintain is brand image and professionalism. Business phone system helps in achieving this target with the assistance of an IVR and tollfree number. IVR greets your callers with a professional welcome voice greeting and tollfree makes your business look bigger in front of your customers with its free calling costs.
Owners can track missed calls of their customers in real-time on a live dashboard. And, can also examine the callers’ geographical location.
Integrate your CRM software like ZOHO, Pipedrive, Salesforce with our realtime dashboard and use it to run different marketing campaigns.
Market your business effectively with Australia 1800 numbers. Further, use it to give free calling experience to your callers.
Greet your callers with a welcome voice greeting every time they make a call. Further route their calls to the right departments with an IVR.
On hold music
Promote your business through offers, coupons, and various other methods while your callers are waiting to get their calls connected.
Get a comprehensive report of your best performing business regions and worst-performing business regions via real-time dashboard.
Customized business phone solutions
MyOperator allows customizing cloud phone system according to your business needs. For instance, if you want to add multilingual welcome greetings, multiple agents, multi-layer IVR, or even bulk SMS facility; you can do that by inculcating MyOperator as your business phone system provider.
Powerful data shielding
Protecting customer data is the most prioritized thing for business managers. Cloud-based business phone systems are hosted at different data centers that are guarded by strong cloud-based servers like AWS, Azure, etc. Thus, ensures full-time data shielding with 24X7 connectivity.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.
- Real-time tracking of customer calls.
- Automatic call recording
- CRM/API integrations
- Detailed and insightful call reports
- Virtual phone number
- Sign up here for your business phone system.
- Add an IVR greeting for your callers
- Add your executives’ phone number to be mapped behind your virtual number.
- Your account will be activated within a day after your KYC and payment completion.