About Happay
Happay is one of India's leading fintech and payment solutions, handling over 1 million transactions every month. Funded by Sequoia Capital and Prime Venture Partners, Happay serves 6000+ customers processing 2.3 Mn reports and $1Bn+ GTV worth expenses annually across 40+ industry verticals.(Source: PRNews Wire)
Happay's Expense Management Software allows you to digitize and automate your corporate/business expenses. Happay is one of the best spend management software and solutions available online.
Problem Statement:
Sending real time alerts and delivering transaction details are critical metrics for a premium fintech and corporate expense management platform. Happay required a secure scalable communication solution to deliver transaction messages and real-time payment/ balance information to customers.
The Solution
MyOperator worked with Happay to deploy Omnichannel Communication Solutions. With this integration, MyOperator provides Happay with a seamless communication solution integrating transaction APIs, missed calls and messaging solutions.
Happay leverages the MyOperator communication platform to:
- Deliver automatic SMS to customers after every transaction with details of transaction balance
- Help customers just give a missed call to get Happay balance automatically on SMS
Key Results
By using MyOperator, Happay has been able to:
- Integrate SMS communication seamlessly into the $1Bn gross transaction value it generates annually.
- Handle millions of balance enquiries and transaction SMSes with MyOperator's scalable communication cloud.
Customer speaks
MyOperator has understood our requirements and delivered the right call-messaging integration to optimize our customer engagement. Great support and easy to use product that works for our agile payment platform.
- Souvik Das, Associate Product Manager
Effortlessly Manage Millions Of Balance Inquiries & Transaction Details like Happay!
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12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix
