Accelerate student enrollments
Toll-free + Multi-level IVR Solutions
Give a single toll-free number + Department-wise IVR to all your prospective students to answer their queries.
Outbound Calls and SMS
Run admission campaigns, manage follow-ups with students through automated call blasts or SMS-call integration.
Manage Student Support With Advanced Call Center
Cloud Contact Center
Set-up remote cloud call centers to handle all student queries. A student/teacher can accept or make a call from anywhere, anytime.
Number Masking Solutions
Mask personal contact numbers of teachers and agents, connect calls via virtual numbers
Automatic Speech Recognition
Monitor calls for previously entered keywords and sentiment analysis. Get customized reports and understand your students better.
Boost your followup efficiency and call pick-up rates with Truecaller integration.
Run post-sales follow-ups on Whatsapp, SMS or outbound calls.
MyOperator Corporate Line
Equip your sales force with MyOperator app-based virtual numbers. Track and record every call for sales performance.
MyOpertor works with major CRMs such as Zoho, Leadsquared, Salesforce to give your sales team a 360 degree student view.
Optimize Marketing Campaigns
Track all missed calls when you’re away. Get instant queries from students or deliver results to students, without charging them a penny.
Convert leads into enrolments with SMS and call-blast campaigns tailored for educational institutes.
Run multiple marketing campaigns by assigning different numbers and tracking individual ROI.
MyOperator has really helped us in improving the user experience of the users who call us. Now we can handle multiple calls simultaneously. As per our availability or the volume of the work, we can customize the IVR message which lets users know of our availability to take their calls.
We started working with MyOperator in May 2017 and it has been a very positive relationship.
MyOperator’s IVR solution is a very vital part of the Sunderdeep Group of Institutions. It is a smooth service without any problem, we have been experiencing since 2017. Looking forward to a long association.
- Dr Kavita Saxena , Dean Academics, Sunderdeep Engineering college
We had a significant problem managing the calls and keeping records of the calls. My Operator helped us with their IVR time-based mapping where the client can easily reach out to us. We’ve been a customer for almost two years, and our productivity is better. Functionalities like after-call SMS, call follow-up settings and exporting calls helped us improve our customer support. We would highly recommend MyOperator to other companies.
- Dr Piyush Sunda, Chairman, Prince Career Pioneer (PCP)
We have received tremendous traffic due to the toll free number. It is very easy for students to reach us. Every call is being handled properly, thanks to immediate call forwarding.
- Institute of Public Enterprises
How MyOperator helped Sunderdeep Group of Institutions Boost Admissions Through Multi-level IVR
For each of their departments, Sunderdeep Group of Institutions received a virtual helpline number and a multi-level IVR from MyOperator, enabling them to build up multiple departments in their IVR call flow for their numerous courses. The MyOperator platform routes calls to the relevant department and point of contact for each of their courses.
This integration helped Sunderdeep Group of Institutions in
Boosting the call pick-up ratio and declined call drops.
Collate the inquiry data and forward it to the counselors.
Sunderdeep Group was able to seamlessly integrate their ERP with the call management system through the MyOperator proprietary open API framework.
How Prince Career Pioneer (PCP) scaled support for IIT/ NEET aspirants using MyOperator IVR
Prince Career Pioneer (PCP) found it challenging to run a coaching institute with a lot of inquiries on mobile numbers and adequately respond to each one.
This integration helped Prince Career Pioneer (PCP) to:
Now at Prince Career Pioneer (PCP), every time they receive a phone enquiry, the call is forwarded to several departments and salespersons. This has significantly improved the organization's call flow.
Their calling staff can make systematic calls to the customers due to MyOperator’s IVR incoming and outgoing call management services.
They can also readily track these calls which they were unable to do-so before the MyOperator link up.
Single Business Number
Get a single branded virtual or toll-free number for your Educational Institution.
Welcome students and parents in the language they speak. Localize your IVR greetings and prompts with our muti-lingual language support.
All conversations routed on MyOperator are automatically recorded and saved in your user panel. Access recordings any time for quality or training purposes.
IVR + SMS
Deliver omni-channel communication. Automatically send SMS after every call to deepen student engagement.
MyOperator IVR platform integrates with all major CRMs helping you seamlessly manage admissions and student engagement.
MyOperator integrates with Truecaller to provide you numbers with verified calling and higher pick-up rates.
Automate and enhance student service, admission status checks, and more to increase efficiency.
Get dedicated support whenever you hit a snag or have any query using our IVR software.
Live Analytics and Reports
Track call performance of your team. Get daily reports on the number of calls placed, received, and missed.
- It greets your callers with a professional voice greeting and allows them to connect directly with their concerned department/agent based on their selection in the IVR menu.Overall, it improves the caller experience and speeds up on-call resolution.
- You can connect a call between the teacher and students using a click-to-call widget directly from a website or an app.
- You can also track your school/college call center activities in real-time with our real-time reports and dashboards.
- With IVR you can Integrate your service with CRM and get a unified and holistic view of the customer data.
- The Call Back feature is also available.
- Get immediate student feedback without spending any money.
10,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating
#1 Ranked in India's Cloud Telephony Leadership Matrix