About MyOperator provided IVR Service
For businesses across the countries and industries, IVR solutions have made it possible for organizations to encourage seamless communication between all clients, stakeholders, and team members of corporate organizations. MyOperator is a true believer in the power of strong and professional communication and we have seen how IVR does that effectively. MyOperator IVR service has been one of the leading ones in the market, and that’s because of the smart and advanced technology it is built on.
We believe that an IVR service should be capable of providing flexibility to its customers and accommodating their different needs and backgrounds. Hence, we provide multiple language options in which you can set your voice greeting for your customers and ensure the most personalized welcome to them.
While there are different users mapped behind your front-end business contact number, you’d always want to assure that no caller has to wait on call for long. Hence, with MyOperator IVR service, your incoming call can ring to all your users simultaneously increasing the chances of faster resolution.
Flexible user mapping
MyOperator ensures that you have a scalable and reliable mode of customer communication capable to adjust with your changing business needs. You can add or remove your users with just a few clicks. You can even set different users for weekends and working/non-working hours as per your convenience.
Call Routing Options
One of the prime features of IVR service is its ability to route calls to specified mobile numbers. Businesses can choose different call routing options as per their team working. This could be simultaneous routing, one-on-one call routing for a certain time duration to the given set of phone numbers.
99.9% uptime of your calls
Our IVR service is built on Industry-standard Data Security measures which are built on unbreakable privacy and safety barriers. Our Amazon Web Services provides several options to improve data security, such as security groups, encrypted data storage, secure and personalized access etc. We also provide superior security features such as security groups and network access control lists to assure a protected IVR service.
365*24*7 customer support
Our customer support team will be available round-the-clock for you to help you make the best out of MyOperator. Our dedicated support team will be there for you whenever you face even a tad of difficulty regarding our IVR service. You can connect with our team on call, email, raise a ticket or chat with us anytime whenever you have queries related to our provided IVR service.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.