SMB focused communication app HeyoPhone, powered by MyOperator raises an angel investment of $500K USD. The round saw participation from super-angels Aakash Chaudhry, co-founder of Aakash Educational Services (Aakash-Byju’s), Amit Chaudhary, co-founder of Lenskart and Dinesh Gupta, co-founder of Busy Accounting.
Heyo is built for India’s 6 crore+ SMB population, offering them an agile, affordable way to engage customers through one smart number. A small business owner runs all his business calls and whatsapp on the Heyo number, offering him one branded business identity, unified customer database and business analytics. Heyo, known as Bharat ka business number, makes a strong push for digitizing every small business, connecting it directly to customers while building a strong bridge to the ONDC framework being rolled out across India.
Speaking on the investment, Amit Chaudhary, co-founder at Lenskart said: Heyo gives a direct digital line to every small business. Helping the business owner control his customer data, engagement and campaigns. While keeping the tech as simple as simply replacing your regular number with a smart phone number. Heyo is a game changer for India’s SMBs and am happy to back it
Aakash Chaudhry, co-founder, Aakash Educational Services Limited, commented:
India’s offline retail is set to get a strong digital boost with ONDC which allows every small retail to reach consumers directly. It is the right time to invest in the HeyoPhone app which digitizes customer engagement for all these businesses. Ankit has successfully built MyOperator, understands the SMB space and his is the right team to build something so simple and powerful for Indias 6 crore+ small businesses.
Ankit Jain, co-founder and CEO, MyOperator and HeyoPhone commented on the investment:
There is big untapped business communication market out there and this would be growing rapidly with conversational AI. Till now communication has been part of commerce but with conversational first interfaces communication would drive commerce. We believe ourselves to be driving upward of 5% of SMB GDP in coming years. There are strong tailwinds and our investors have believed in the leverage we have. This fund would help us set the trajectory for the vision.
Heyo was launched for users across India in early 2023. In the first 6 months, Heyo has shown tremendous growth, racing to 100,000+ KYCs and over 10000 paid users. The subscription base has shown a 100% quarterly growth. The HeyoPhone app has registered half a million downloads on the playstore.
Rimjhim Ray, Co-founder and Chief Marketing Officer of HeyoPhone, commented,
Heyo’s trajectory within India’s 50 million-strong SMB landscape has been nothing short of remarkable. Our growth has been fueled by automated on-boarding, an intuitive user interface, and robust word-of-mouth referrals, which have effectively limited our acquisition costs to below Rs 200. We have raced to half a million downloads and 100000+ KYCs in 6 months and our sights are set on reaching a million small businesses in India within the next 3-5 years. Alongside, we also recognise the significant demand for our app in emerging economies across Asia, LATAM and Africa.
Heyo is powered by MyOperator, India’s cloud communications leader. Founded in 2013 by brothers Ankit Jain and Pratik Jain, MyOperator caters to 10000+ customers; offering omni-channel call center software and enterprise mobility solutions to enterprises.
Heyo aims to use the power of generative AI to help SMBs turn the everyday call and whatsapp business conversation into commerce; enabling orders, appointments and transactions all through voice/ chat interfaces.
HeyoPhone is a smart communication app designed to empower small and medium-sized businesses in India. By offering a unified platform for managing customer engagement, HeyoPhone accelerates the digital transformation of SMBs, fostering stronger connections with their clientele.