Make customers happy with toll free helpline
Toll free number is a customer care number where your customers can call you anytime, anywhere. Absolutely free!
Customers prefer a toll free customer care number.
A toll free number gets more calls than a non-toll free number, and why not? We all love freebies.
It strengthens your brand’s image as a ‘caring brand.’
It is cost effective for both you and your customer.
Customers in 97+ countries
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Provide better customer support
A business thrives upon the interaction between the customer and the business enterprise. Only through communication, customer’s needs can be catered. Every customer or probable customers get in touch with the business before and after buying their product. So smooth and uninterrupted communication must be ensured. For that, having a toll free helpline is necessary. A toll free customer care number ensures that there are no limitations which might halt the interaction between a customer and the business. Moreover, it gives the customer a 24*7 free excess to customer support.
Build your brand image
Having a number for your business on which anybody can call for free makes your organization look good. Having a toll free helpline number will build your brand’s image as a caring brand. A toll free customer care number affirms that a business is willing to go an extra mile for its customers and brand image. Toll free helpline numbers also build customer’s trust towards your brand. Toll free numbers also build credibility for your business, you could be working from a basement and no one would know!
Changing your work location? No worries! If you have a toll free customer care number, your location won’t matter. Your customers can reach out to you anytime regardless of where you are located. Moreover, you do not have to change your number if you are relocating your business. You can simply retain your old number even if you are changing your service provider. As a result, even while relocating, your business would not be affected as you would be able to take your customers’ calls. Furthermore, toll free numbers are hosted on cloud and that gives them an edge over traditional telephony systems.
Potential marketing instrument
Promoting your toll free helpline on online as well as offline marketing materials will instantly give a better turnout of customers. Marketing campaigns done with toll free numbers increases the chances of your customers calling as well as assisting you in keeping a track of calls. You can use your 1800 toll free number in your advertisements. To track ROI of each campaign, you can even use different numbers for different campaigns and see how many calls each campaign got. Toll free numbers are the perfect solution to keep your business going and customers happy.
Let callers leave voice messages during non-business hours and store those in the live panel for follow-up.
See all the activities happening in real time including all the analytics.
Reduce the waiting time of your customer using a smart call queue and connecting them to the available agent ASAP!
Record all calls on your toll free number to supervise, train new personnels, and give feedback to your agents.
Ensure privacy of both customers and your agents by hiding their personal numbers from each other.
Get insightful daily, weekly, monthly, and even yearly reports through SMS or through our application.
Simplified and easy to use user interface to easily manage incoming calls through our dashboard.
Transfer an ongoing call to the concerned agent or department without disconnecting.
Route calls to the concerned departments and agents according to their availability and customer’s needs.
Stay connected with customers and collect feedback by sending a follow-up SMS after every call.
Welcome your customers with custom messages and connect them with the right agents through IVR.
Integrate your toll free number with the CRM you are already using and improve staff productivity.
Premier customer support
At MyOperator, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 7000+ companies bestow upon us for their business calls management. As MyOperator customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your toll free customer care number, you can always call us on +91 92129 92129 and our customer support team will be there for you.
Toll free helpline number with smart features
The toll free customer care number provided by MyOperator comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. MyOperator toll free helpline is hosted on the cloud. You neither have to set up any hardware nor spend money on capital expenditure. MyOperator provides an online set up of toll free customer care number. Once you sign up, our team will set up a toll free helpline number for your business in less than one business day.
Collaboration with MyOperator has been an amazing experience for our entire business as it has automated one of the most tedious processes of our system. This leading cloud telephony product has delivered added benefits to our business in terms of strengthening vendor experience and employee convenience.
This distinctive solution provided by MyOperator has majorly bought productivity improvement of the HR team and allowed them to effectively manage their routine tasks. The result has surpassed our expectations and the system has significantly assisted us in bringing the required ease for our employees.