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What MyOperator Improves For Global Business
35%
Lower Communication Delays
Unified channels reduce cross-country response gaps.
2X
Faster Global Support Handling
AI-assisted routing handles time-zone based queries efficiently.
20%
More First-Attempt Deliveries
WhatsApp + Calls streamlines dispatch and delivery coordination.
Two Channels. Two Workforces. One Platform.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
Built For Global Business Teams
Convert Global Enquiries Into Customers
Capture enquiries from multiple regions on WhatsApp and Calls, qualify intent, and route leads to the right regional sales team automatically.
Time-Zone Drop-offs
Instant acknowledgement of enquiries even outside local working hours.
Regional Lead Routing
High-intent enquiries routed to the correct regional sales teams based on geography and business hours.
Cross-Time-Zone Follow-Ups
Callbacks and WhatsApp follow-ups aligned to local working hours for better connect rates.
Deliver Consistent Support Across Regions
Standardised service workflows and responses across countries while allowing local teams to handle region-specific nuances.
AI-Assisted Global Support
Routine queries handled 24×7 to support customers across time zones.
Context-Aware Conversations
Full customer history visible across regions and channels.
Unified Global Inbox
WhatsApp and Calls managed for all regions from a single dashboard.
Seamless Cross-Border Ops Coordination
Automated updates between HQ, regional teams, vendors, and partners across markets.
Inter-Region Handovers
Structured workflows between teams in different time zones.
Operational Visibility at Scale
Unified view of communication performance across regions for leadership teams.
Real-Time Cross-Region Escalations
Critical issues surfaced to the right regional or central teams instantly.
Run Global Campaigns With Local Relevance
WhatsApp campaigns across markets with region-specific messaging, timing, and targeting.
Click-to-WhatsApp Across Markets
Ad traffic converted into conversations with the right regional teams.
Lifecycle Journeys at Scale
Automated journeys across onboarding, usage, support, and retention stages globally.
Localised Campaign Performance Insights
Region-wise engagement and performance visibility for optimisation.
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What Capabilities Does MyOperator Provide
for Global Business?
WhatsApp Business API
Send notifications, transactional updates, and customer communication across markets.
Cloud Calling & IVR
Run global helplines, regional support numbers, and outbound follow-ups with smart routing.
AI Service Agents
Automate routine global support queries and triage requests across regions.
Broadcast Campaigns
Run international campaigns with region-specific messaging and scheduling.
Routing & Distribution
Route calls and chats by geography, language, time zone, or service type.
Analytics & Reporting
Track communication performance, SLAs, and engagement across markets.
Workflow Automation
Automate cross-regional workflows, handovers, and service journeys on WhatsApp + Calls.
Global Partner Coordination
Coordinate communication between HQ, regional teams, partners, and global vendors.
Find The Perfect Ride
For Your Business Needs
Compact
₹2,500/month
For small teams that need WhatsApp Business API & missed calls.
Sedan
₹5,000/month
For growing businesses that need more users & unlimited IVR + WhatsApp.
SUV
MOST POPULAR
₹15,000/month
For teams that also need performance analytics and integrations.
Enterprise
₹2,00,000/month
Starts at
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For large organizations that need customization and dedicated support.
What Businesses Say
About MyOperator
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“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled,
4.5 Google Rating
Frequently Asked Questions for Global Business Communication
How can WhatsApp automation improve communication for international teams and global customers?
WhatsApp automation enables global businesses to deliver timely, high-visibility communication to customers and partners across countries without relying on fragmented regional tools. Automated messages can be used for onboarding updates, service notifications, order or delivery updates, and support acknowledgements, ensuring customers receive consistent communication regardless of location. AI workflows handle routine queries 24×7, reducing response delays caused by time-zone differences and helping global teams maintain service continuity even outside local working hours.
How does MyOperator help manage customer support across multiple time zones?
MyOperator supports 24×7 communication by combining AI agents with smart routing and regional team handovers. AI agents provide instant first responses to routine queries at any hour, while complex cases are routed to the appropriate regional team when they come online. Conversation context is preserved across handovers, ensuring customers do not have to repeat information. This structured approach reduces time-zone friction and improves resolution times across global operations.
Can MyOperator support multi-language and region-specific communication?
Yes. MyOperator supports region-specific workflows, templates, and routing rules, allowing global businesses to tailor communication by geography and language. Campaigns and service messages can be localised while maintaining central governance over workflows and tone. This ensures local relevance without sacrificing global consistency in customer experience.
How does MyOperator improve coordination between HQ and regional teams?
MyOperator provides a shared communication layer that connects HQ, regional teams, and partners on the same platform. Automated updates, structured workflows, and unified reporting give leadership visibility into communication performance across markets. This reduces reliance on manual handovers, fragmented reporting, and ad-hoc coordination, improving alignment and operational control across global teams.
Can MyOperator integrate with global CRMs and business systems?
Yes. MyOperator integrates with global CRMs, customer support platforms, and internal systems to sync customer data, service status, and workflow triggers across regions. This ensures automated communication remains aligned with real-time customer journeys and operational processes in each market, reducing manual data reconciliation across systems.
How does MyOperator help global businesses maintain consistent service quality across regions?
MyOperator standardises service workflows, templates, and escalation rules across markets while still allowing local teams to handle region-specific nuances. Central dashboards provide visibility into response times, resolution quality, and SLA adherence across regions. This enables global businesses to monitor performance consistently, identify gaps, and continuously improve service quality across markets.
Is MyOperator suitable for both large multinationals and distributed remote-first companies?
Yes. Large multinational enterprises use MyOperator to unify communication across regional offices and support centres, while remote-first companies use it to bring structure to distributed teams operating across time zones. The platform scales with organisational complexity, making it suitable for both traditional multinationals and modern, globally distributed teams.
How does MyOperator improve overall customer experience for global businesses?
MyOperator improves customer experience by ensuring communication is timely, consistent, and contextual regardless of geography. Customers receive clear updates and support through familiar channels, while internal teams operate with unified workflows and shared context. This reduces friction, builds trust, and creates a more reliable and professional experience across international touchpoints.
Company
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