| Features of all products and plans |
Office IVR system | Cloud call center | |
|---|---|---|---|
| Desk | Prime | ||
| Departments | 10 | 25 | Unlimited |
| User per department | 10 | 25 | 100 |
| Data records storage | Unlimited | Unlimited | Unlimited |
| Maximum users | 80 | 80 | Unlimited |
| Cost for additional resources (INR) | |||
| Users |  |
₹ 50 | ₹ 50 |
| Pro licences | |
₹ 300 | ₹ 1200 |
| Departments | |
₹ 300 | ₹ 300 |
| SMS Notification | |
₹ 0.3 | ₹ 0.2 |
| Webhooks | |
₹ 0.2 | ₹ 0 |
| Fix DID* | ₹ 200 | ₹ 200 | ₹ 200 |
| Call management features | |||
| Virtual number |  |
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| Toll free option | |
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| IVR | |
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| Call routing | |
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| Call recording | |
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| Call forwarding | |
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| Voicemail | |
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| On-hold Music | |
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| Call queue | |
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| Live call transfer | |
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| Live call info widget | |
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| After call SMS | |
Customizable | Customizable |
| Outbound Dial | |
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| Click to call | |
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| Call on-hold | |
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| Call barging | |
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| Call whisper | |
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| Parallel dialling | |
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| Integrations | |||
| API | |
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| After call webhook | |
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| In call webhook | |
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| CRM Integration | |
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| Zapier Integration | |
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| IVR features | |||
| After office handling | |
Customizable | Customizable |
| Weekend IVR | |
Customizable | Customizable |
| Location based IVR | |
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| Contact based IVR | |
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| Time based IVR | |
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| Callers input | |
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| Sticky agent | |
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Customizable |
| Call back intelligence | |
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| Progressive dialler | |
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| Predictive dialler | |
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| Blind live call transfer | |
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| Reports and online management | |||
| Daily email report | |
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| Daily SMS report | |
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| Call report | |
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| Lost calls report | |
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| Basic performance report | |
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| Advance performance report | |
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| Realtime reporting | |
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| Online call hangup | |
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| Online call transfer | |
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| Admin panel | |
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| User panel | |
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| Online IVR designing (Simple) | |
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| Online IVR designing (Advance) | |
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| Daily dashboard | |
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| Access call logs | |
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| Access detail logs | |
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| Call filters | |
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| Call notes | |
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| Other features | |||
| Click to Call/Outgoing calls | |
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| Contact management | |
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| Mobile log tracking | |
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| Followup | |
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| Real time geographical redundancy | |
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| IP Whitelisting | |
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| 2FA login | |
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| SSO | |
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| Custom login | |
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| Offline training* (Chargeable) | |
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| Webhook requests | 0 | 10000 | Unlimited |
| 24X7 Support | |
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| Account manager Lv1 | |
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| Account manager Lv2 | |
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| Custom agreement & SLA | |
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2.5k/month Start demo |
5k/month Start demo |
20k/month START DEMO |
|
* One time setup charges of ₹ 1000/- are applicable on Fix DID.
