Features of all
products and plans
Office IVR system Cloud call center
Desk Prime
Departments 10 25 Unlimited
User per department 10 25 100
Data records storage Unlimited Unlimited Unlimited
Maximum users 80 80 Unlimited
Cost for additional resources (INR)
Users ₹ 50 ₹ 50
Pro licences ₹ 300 ₹ 1200
Departments ₹ 300 ₹ 300
SMS Notification ₹ 0.3 ₹ 0.2
Webhooks ₹ 0.2 ₹ 0
Fix DID* ₹ 200 ₹ 200 ₹ 200
Call management features
Virtual number
Toll free option
Call routing
Call recording
Call forwarding
On-hold Music
Call queue
Live call transfer
Live call info widget
After call SMS Customizable Customizable
Outbound Dial
Click to call
Call on-hold
Call barging
Call whisper
Parallel dialling
After call webhook
In call webhook
CRM Integration
Zapier Integration
IVR features
After office handling Customizable Customizable
Weekend IVR Customizable Customizable
Location based IVR
Contact based IVR
Time based IVR
Callers input
Sticky agent Customizable
Call back intelligence
Progressive dialler
Predictive dialler
Blind live call transfer
Reports and online management
Daily email report
Daily SMS report
Call report
Lost calls report
Basic performance report
Advance performance report
Realtime reporting
Online call hangup
Online call transfer
Admin panel
User panel
Online IVR designing (Simple)
Online IVR designing (Advance)
Daily dashboard
Access call logs
Access detail logs
Call filters
Call notes
Other features
Click to Call/Outgoing calls
Contact management
Mobile log tracking
Real time geographical redundancy
IP Whitelisting
2FA login
Custom login
Offline training* (Chargeable)
Webhook requests 0 10000 Unlimited
24X7 Support
Account manager Lv1
Account manager Lv2
Custom agreement & SLA


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* One time setup charges of ₹ 1000/- are applicable on Fix DID.