| Features of all products and plans |
Office IVR system | Cloud call center | |
|---|---|---|---|
| Desk | Prime | ||
| Departments | 2 | 4 | Unlimited |
| Data records storage | Unlimited | Unlimited | Unlimited |
| Maximum users | 50 | 50 | Unlimited |
| Cost for additional resources (US $) | |||
| Pro licences | $ 10 | $ 10 | $ 10 |
| Departments | $ 10 | $ 10 | $ 10 |
| Webhooks |  |
$ 0.003 | $ 0 |
| Call management features | |||
| Virtual number |  |
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| Toll free option | |
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| IVR | |
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| Call routing | |
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| Call recording | |
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| Call forwarding | |
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| Voicemail | |
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| On-hold Music | |
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| Call queue | |
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| Live call transfer | |
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| Live call info widget | |
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| Webcall | |
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| Call on-hold | |
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| Call barging | |
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| Call whisper | |
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| Parallel dialling | |
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| API | |
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| IVR features | |||
| After office handling | |
Customizable | Customizable |
| Weekend IVR | |
Customizable | Customizable |
| Location based IVR | |
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| Contact based IVR | |
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| Time based IVR | |
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| Callers input | |
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| Sticky agent | |
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Customizable |
| Call back intelligence | |
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| Progressive dialler | |
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| Predictive dialler | |
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| Blind live call transfer | |
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| Reports and online management | |||
| Daily email report | |
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| Daily SMS report | |
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| Call report | |
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| Lost calls report | |
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| Basic performance report | |
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| Advance performance report | |
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| Realtime reporting | |
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| Online call hangup | |
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| Online call transfer | |
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| Admin panel | |
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| User panel | |
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| Online IVR designing (Simple) | |
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| Online IVR designing (Advance) | |
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| Daily dashboard | |
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| Access call logs | |
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| Access detail logs | |
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| Call filters | |
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| Call notes | |
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| Other features | |||
| Contact management | |
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| Real time geographical redundancy | |
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| IP Whitelisting | |
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| 2FA login | |
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| SSO | |
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| Custom login | |
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| Webhook requests | 0 | 10000 | Unlimited |
| 24X7 Support | |
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| Account manager Lv1 | |
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| Account manager Lv2 | |
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| Custom agreement & SLA | |
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| Start demo | Start demo | Coming soon | |
